Summary: The TV is good, not complaints there. But it's no longer about just the TV - I access Netflix and Hulu through my TV. And for the past two weeks I have been unable to access either. Why? Because Sharp has sent my TV an update that refuses to install, and I can't access the apps until the update happens. Sharp's customer service is no help and there has been no explanation. This problem affects EVERY owner of this TV, yet Sharp has made no effort to fix the situation.