Summary: This was a factory re-furbished unit that I purchased on line. It arrived in factory carton. The problem was not corrected at the factory. I had to take it to factory repair center while under the 30 day warranty. It's supposed to take 10 days for the repair. I now have second thoughts abotur purchasing a re-furb.
Summary: I have only had it 6 weeks but so far it has been great. The picture is sharp, contrast is very good and the colors are great. It is very thin and sleek. I would recommend this set to any one looking for a 32" TV.