Summary: I liked this product because it was a Samsung. My previous TV was a 55 inch Samsung & the picture was the most outstanding I've ever seen. But it was 4 years old & some of the pixels started to fail which was disconcerting & annoying. Rather than pay $350 for a repair I elected to purchase a new "edge-lit" Samsung. That was a bad mistake but Samsung was not making the rear lamp projection model any more.
Summary: I got mine from Costco 12/11. Had a color problem last month and again this month. Costco concierge services were great on my first call. The tech walked me through a factory reset which fixed the problem. The same problem is back. Called Costco again, who then called Samsung who's customer service set up a repair ticket with a repair shop. I hope the problem gets fixed. Customer service to this point has been great.
Summary: No, I would not recommend this to a friend. So, this TV worked well for a few months, as others have described on the site... then it began to randomly power off several times per night. I generally don't use the TV remote for anything other than powering it on, so I'd have to go pick up the remote to turn it back on. When the problem first cropped up, I spent a few months trying to isolate the source...
Summary: I have owned this set now for 6 months and I could not be happier. Went to Sams Club and saw display unit going for 1,100$. Snapped a photo of the serial number, went online to check manufacture date. The unit had left the factory 3 months prior to seeing it on the shelf. Went back to Sams and it was now marked down to 950$ Snatched it up but Sams could not locate wifi dongle. Contacted Samsung and emailed my receipt letting them know the issue.
Summary: Got this puppy at Best Buy on Black Friday 2011 for $999! The picture quality is amazing, but it does not include the required part to access the internet, and therefore be able to use the 'smart' aspect of the television. I went to buy the part, for 70 bucks at Best Buy, and I'm still not too impressed with the smart aspect, but the picture quality more than makes up for it.
Summary: Bought this at costco for $1399 and a mount for $69. I have a brick fireplace and wanted something that would fit in the area above the mantle. This Tv was perfect, about 3" left over all the way around. Went to home depot bought the ryobi corded hammer drill and a set of bosch masonry bits for about $80. I was able to mount it with what was included in the box.
Summary: I have to admit I was really scared buying a 'refurbished' tv ... but overall I'm happy with this one. It works great ... the colors are wonderful ... of course when you go from a tv losing it's color, this is vibrant! LOL The picture wasn't as crisp as I was thinking ... but quite honestly that could be something to do with connectivity and not necessarily the tv. I'd recommend. I'm not a technical person so I'm good. I think it does a lot more than we use it for!
Summary: I bought it at Costco, mine was a returned item so there was an additional 25% reduction in price. I got it for just $1025, regular price was $1425. Three things it doesn't have, 3-D, Skype or internet browsing, more on that in a momment. Those would cost another $1000 to have in their newest and best models. I soon noticed that when the whole screen is black, there seems to be some kind of faint light spill-over from behind the screen.