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Samsung UN55B8500
6.8 out of 10

Samsung UN55B8500

This 55“ LED HDTV features an Auto Motion Plus 240Hz screen refr Read more

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Reviews and Problems with Samsung UN55B8500

Showing 1-10 of 55
Overall 2

PCB died and now I bought a Sony 4K

Michael J. Furay, Amazon
15 July 2015
Overall 2

Samsung you failed to admit to problems and you lost my trust.

8 February 2015
  • Summary: I purchased 2 of these flagship TVs. They both are faulty (all of these models are). One has the relay clicking noise. I contacted Samsung online, nothing. I contacted Samsung by phone, nothing. I submitted a Better Business Bureau complaint, and nothing.
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Overall 6

beautiful bright colors, terrible shadows, web apps are so slow as to be unusable

Orrin, Amazon
20 December 2014
  • Summary: Also, power and/or tuner board capacitors are going bad. Samsung was hit with a class action lawsuit for this problem, but they insist my serial number is not within the affected range
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Overall 2

$4000 for 4 years

Jill D. Powell, Amazon
23 June 2014
  • Summary: Despite a class action lawsuit against Samsung for faulty capacitors, the problem has not been solved despite changes to hardware and likely software. This TV model is not covered but is USELESS as it continues to randomly shutdown.
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Overall 4

Not as advertised like new!

Richard Koen, Amazon
2 May 2014
  • Summary: The tv was not like new it had scratches on the front top face plate and the screen panel was scratch too about the same place! The tv stand was missing the five screws to put the stand on the tv so I had to buy those from samsungparts.com the tv leans to the front like it's going to break off the...
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Overall 2

Samsung won't stand behind this TV!

John S. Wesselink, Amazon
27 January 2014
  • Summary: Paid $3100 for the UN55B8500 in March, 2010. I've been very happy with the picture quality and indeed the whole TV until about a month ago when the TV started turning off on its own. At first rarely. Now, at least once a day.
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Overall 8

4 Years On, Loyal Performer, But BUYER BEWARE!!!

blaincorrous, Amazon
8 January 2014
  • Summary: First, what's been said in the 5 star reviews is true: the picture is stunning. It's simply one of the best local-dimming sets. But this panel does indeed have problems. When I researched this panel, I knew about the capacitor problem.
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Overall 2

BEWARE! Samsung Capacitor Issue!

Jacob Lennington, Amazon
23 December 2012
  • Summary: This TV has the best picture of any 2D LED I've seen, but it has the defect of being designed with underrated capacitors, which will cause the TV to fail after a couple of years. If you own one, get rid of it now, or be prepared for the TV to suddenly shut off or not powering up with a "Clicking"...
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Overall 10

Insanely Awesome

TRSIII, Amazon
13 December 2012
  • Summary: I have had this LED for almost three years now. I have yet to see another television that has come out after this one that can top it in picture clarity, depths of the blacks, and brightness.
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Overall 2


31 July 2012
  • Summary: I will NEVER buy another Samsung product EVER! Bought a Samsung fridge...had to be replaced in 2 mos...the refer and freezer compartments BOTH went out and the repairman got so aggravated w/the thing, he cut the freon line and called it in as needing replacement.
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