Summary: So I purchased this TV because of the reviews and checking it out at a brick and mortar store located a town away. The picture and the sound are great; but one of the important features we were looking for was the built in apps. I have had to reset the tv numerous times to factory settings to get the Netflix, Pandora, and Amazon apps to work. It goes for a few days, and then things just go south.
Summary: This tv would not connect to our wifi...called samsung support & had no support at all...they send email with incorrect solution...Went to live chat & got cut off...EXTREMELY DISAPPOINTED :( If you are not tech savvy this is not the tv for you.