Reviews and Problems with Samsung UN65ES8000 / UE65ES8000 / UA65ES8000
Showing 1-10 of 10
DOA and lousy customer support
James W. Sherry "Jimbo", Amazon
12 June 2014
Summary: First TV arrived DOA. Samsung doesn't do returns for damaged units so you jump through hoops during multiple inquiry calls including repetitive gymnastics during each call- Did you check this, push that, serial number, etc, etc, etc.......God forbid you would waste their time sending a tech out to fix what is now your problem. Then after making the appt. the service tech was a no call/ show. Samsung of course is no help.
Summary: To make a TV a SMART TV, all the apps need to work. All the apps on the TV will either close out or don’t even open. I have to still watch Netflix and Amazon through my PS3 because the TV won’t let me watch it on their apps. The quality of the TV is nice and clear and the 3D looks great. But I could have gotten that much cheaper without going for a smart TV.
Wonderful picture . . . if it actually turns on and the the source is awesome
danny_boy "Boom", Amazon
22 May 2014
Summary: I wanted to love this TV, really, but I just couldn't get over the problems so it had to make its way back to Amazon. First, I don't think I'll ever buy anything again without buying it from Amazon. The CEVA delivery service was fantastic, and better yet, the return process was super easy and the refund came about 3 days after the item was picked up. I saved all the packing materials (I'm not really sure why, but it turned out to be a good move). Now to the TV . . . .
Summary: Id like to say first I have a UN40F6300 in the other room, smart setup is basically the same and I love it. Its the actual firmware on the tv thats screwy. Randomly I will get a screensaver that will make me have to change the volume on my directv remote or hit a button on the tv remote. It has no real reason why, auto protection is disabled and samsung has told me 2 different things. One is that the tv will put up the screensaver if it thinks the picture will burn.
Summary: A smart TV that's stupid. User unfriendly and a manual that's not. No plug & play and no drop down tabs to connect speakers. Moreover Samsung tech support is clueless as they are useless. I'm taking this $2500 TV back. Very disappointed.
Summary: This is what I was worried about. I didn't really need a 3D TV, but all of the new ones seem to come with it as a function. The 3D picture looks better than the 2D picture, which is either grainy (auto motion plus off) or clear but looks like a soap opera or filmed with a camcorder (auto motion plus on). One of the worst things is that the iOS Smart View app doesn't work. This is one of the main reasons I bought the TV.
Summary: I've had two 65" ES8000s, and both of them demonstrated the same problems. While color, brightness and contrast are very good, Samsung has a defective backlight design. Both of my sets demonstrated flashlighting/clouding (a splotchy looking screen on black or dark scenes) and banding (alternating strips of light and dark backlighting, particularly visible in panning scenes across a uniform backdrop).
Все бы хорошо да только через год нормальный полет заканчивается
24 October 2013
Summary: Купил больше года назад, словацкой сборки. Год юзал , СМАРТ и русский изначально работали, автоматом менялись прошивки. И вдруг после очередной прошивки 2008 - пропал WIFI, по USB прошил 2011 и фокус - вдобавок пропала кабельная сеть. Танцы с бубном не к чему не привели... Тело - монитор... Мастерская сказала, что поляки что-то с прошивкой химичат... и надо менять встроенный модуль WIFI. После того как навернулась NAND память в SIII - GNUSMAS самый настоящий...
Pros: половина функций нафиг не нужна, разговаривать с тв и махать ему руками...
Cons: что й то фигня какая-то нельзя прошиться на младшие прошивки... а если работает, то не шейся...
Conclusion: Belle télé mais un effet de bandes verticale terriblement géant dès que l'image effectue un traveling horizontal. J'ai déjà fait changer la télé par le support mais rien n'y fait... Soit il s'agit de la loi des séries soit c'est un problème de design. Bref je suis terriblement déçu.
Conclusion: Superbe écran, il est beau et lumineux, mais hélas un clouding insupportable et intolérable pour un téléviseur de ce prix... Clouding = taches blanchatre durant une séquence d'image sombre. [Complément du 29/08/2012] : points positifs : télé très lumineuse, esthétiquement bien réussie, fonctions de commande vocale pratiques.