Reviews and Problems with Samsung UN65ES8000 / UE65ES8000 / UA65ES8000
Showing 1-10 of 27
This SmartTV really sucks. It is really slow and always freezes when ...
Edwin Rodriquez, Amazon
23 January 2015
Summary: This SmartTV really sucks. It is really slow and always freezes when you try to use any of the Apps, like you tube, browser, Skype, or anything else and support is non-responsive. DON'T BUY THIS TV.
Summary: I'm going to give it more time and continue to play with the settings but so far I very much regret this purchase. The "smart" aspect of it that can't be avoided anymore has proven buggy straight away. The picture is not nearly as good as the old Samsung 50" LED (120Hz) it replaced even though it's advertised as having twice the refresh rate (so to speak). I did a lot of research before this purchase and I am thus far baffled at the great reviews.
Summary: Got it delivered and set up by CEVA white glove service (who were 3 hours late). The unite turn on alright so I'd assume it was good to go. After they left I set up the unit (WIFI, language, and auto update, etc.) It scanned my local antenna channels and was up and running. Color and image quality was great compared to my 7 year old Samsung. Then the bad stuff start happening. The power button on the main remote control didn't work.
Terribly overpriced for mediocre performance edit: returning the tv
H. Colwell "Full shelves", Amazon
11 October 2014
Summary: Terribly overpriced for mediocre performance. Menu systems are slow, often unresponsive. Netflix app worked 1 time, now it just crashes the menu. Sound produced from this television couldn't be worse. The only acceptable mode is "night mode" as the volumes from speech is non existent, while the sounds for every effect is far too loud.
I wanted to share with everyone the horrible customer service experience that I am in the process ...
Derrick Decloe, Amazon
28 July 2014
Summary: On the basis of my experience with customer service I will never buy another Samsung product again, tv or otherwise. SUMMARY: Bought a brand new Samsung 75" TV. Netflix didn't work out of the box, Samsung doesn't have a fix, has no timeline for a fix, and won't issue an RA# for the retailer to actually return the TV to Samsung. Samsung's argument: The TV is not defective, the software just doesn't work.
Summary: I had to give this tv a one star, because their is an annoying screen flash of green bars that randomly happen. I believe this to be unacceptable on the first one and it occurred on the replacement from amazon as well. Also the first tv had a dead pixel. This is very important for you to spot these things out in this first 14 days of the return period. The industry standard for dead pixels is 5!
I do not recommend this TV even if it has very good picture
Amazon Customer, Amazon
18 July 2014
Summary: I have the latest firmware and here is what I am seeing. All the apps are very slow to load and buggy. Youtube video takes 30sec to load. Vevo is in the same boat. Both apps get stuck after little use. I am not a heavy user of both of these apps and I am still seeing these issues. TV needs a once a week power reset, otherwise remote responses suddenly becomes very slow. Screensaver starts to appear all of a sudden while watching TV.
Summary: Perfect screen, that is head and shoulders beyond the competition. Paired with Smart TV firmware and is just awful. A few years ago it was possible to buy a non-Smart Samsung TV, and well informed buyers did. It is clear that Samsung saw this, and responded by forcing it's horrible firmware on everyone. And after the June 2014 update it is still horrible. The list of app short cuts that appear by default includes things you've never heard of, but excludes Hulu.
Summary: I ordered this in Sept 2012 and when first installed the picture looked great. Now some 18 months later the picture has 4 horizontal lines across the image as well as a grayed out image areas in the middle of the screen. Very unhappy with this expensive purchase.
Summary: I purchased a large and expensive Samsung LED TV from Amazon. Amazon was great. Fast and easy delivery. Unfortunately after 10 months, the TV stopped functioning at all. It made a clicking sound when the power button was depressed, but no image or sound. Fortunately, it was still under warranty. Samsung sent out a local repairman who fixed the TV. He mentioned it would have cost $1000 for the repair (replacing 2 circuit boards) if I was paying for it.