Reviews and Problems with Samsung UN60D8000 / UE60D8000 / UA60D8000
Showing 1-2 of 2
TV Great. Remote and Customer Service is the worst
Vince Rowe, Amazon
8 May 2012
Summary: Over six weeks ago I started the process of getting my Samsung TV Remote replaced after delivered broke. Tonight I'm on my 20th communication with the Executive Customer Service line at Samsung and it's still not done. I have about 4 hours into this process now that I will never get back. I think this is the worst customer service I have ever been through.
Summary: When I first saw opened the box, I was impressed by the design of the TV. Extremely thin and really really light. I attached the mount by myself. Really easy to carry around. I hooked it up, turned it on and did the setup wizard. Really easy. Disclaimers appear on your screen. Just clicked agree agree agree. I don't have cable so I do all my watching through digital air antenna or streaming Netflix, Hulu etc.