Reviews and Problems with Samsung UN46C9000 / UE46C9000
Showing 1-10 of 15
Green Lines and Green Dots
DF "DF", Amazon
28 October 2012
Summary: We bought it on November 25th, 2011 from BestBuy. The good thing was that we also bought an extended BestBuy warranty. After about 8 months we noticed a vertical green line on the right side of the screen. We called BestBuy and a technician came to take a look. His recommendation was to replace the panel. So they did. The new panel lasted exactly 36 hours, and a new green line appeared. The panel was replaced for the second time.
Summary: Samsung UN60D6000 60-Inch 1080p 120Hz LED HDTV (Black) [2011 MODEL] My happiness with this product only 8 months because suddenly the screen went blank and serves no more. Apparently the screen died for faulty. In reviewing the possibility of returning it expired I find the time to do. The truth is that never again would buy a TV so expensive this way. Really worth going to a store that offers security with a problem like this.
Summary: TV is great, but Samsung apps are terrible and there are no updates available. I would love to have Amazon Video on Demand, and thought buying the best brand out there would allow me to update and technology became more widely available. Shame on Samsung for not supporting "older" models (and by older, I mean 2011)!
LED panel cracked on its own in less than 6 months
Howard Ji, Amazon
18 June 2012
Summary: I bought this TV from Costco less than 6 Months ago. About a week ago, the LED panel cracked internally on its own while not in use and I was at work. Samsung sent a tech to my house and said it's a physical damage and won't be covered by warranty. The tech said something must had hit the screen even though there's no sign of damage on the protective glass. The truth is: we didn't do a thing to the TV and we didn't see a thing happened to TV.
Summary: Under NO CIRCUMSTANCES would I EVER Buy a Samsung TV again! I owned a 32 inch LCD that had the capacitor problem. I called the customer service number and, after being disconnected no fewer than EIGHT times, was told by various customer service reps that 1) a service person would contact me for in home service (never happened) 2) I needed to ship the TV back to them UPS to have it repaired 3) they would issue me a $300 refund 4) no, they won't issue a refund 5) they have...
Summary: This tv looked great in the store. Puss in Boots was playing and it really stood out. After I got the tv all set up at home I was extremely disappointed. The picture looked awful. The soap opera effect was prominent on some shows. The picture looked foggy and low def on lots of other shows. This was using a high def signal over hdmi cable. I can't say enough bad about this television. I would avoid it at all costs.
Summary: I bought the TV as new. Satisfying at first,good picture quality, but after 20 months just after the factory warranty lapsed, it died on me. I paid 35 dollars for the diagnosis thinking it is just a simple problem (horizontal lines that taper from left to right) but the pro said, the panel is bad which is worth $600 dollars or more. I PROMISE MYSELF I WILL NEVER BUY ANOTHER SAMSUNG PRODUCT AGAIN.
Summary: I bought this T.V. on the morning of Black Friday. I got an amazing deal and was really excited to get it. The day it was expected to be delivered I receive an email saying that it was damaged in the delivery and was returned. I was never treated so badly in my life... I called to get an explanation and the customer service was very rude! They refunded my money that I payed. They said that they wouldn't have the same model for another two months...
Summary: The color is beautiful, but the interface is anything but user-friendly and the documentation is poor. Worst part is ... there is no Yahoo app --or any other Internet browser available. Bottom line is, if you are Amazon Prime like me ... you are just SOL for viewing all of the good stuff that you should have access to via this television. I am sorry I bought it, and wish I had better understood all of the limitations.