Samsung Tale of Woe on Product and Service Quality
Thomas Callahan, Amazon
1 August 2014
Summary: Bought two of these from Amazon in March. Four months later--no picture or sound on one of them. Had to call Samsung service (45 minutes, multiple menu levels). Truly uninformed call center guy gave me a ticket number and told me that someone would contact me in a couple of days to come to my house...
Summary: I paid more than $40.00 for a protection plan from Square Trade through Amazon. The TV went out on 7 June 2014, I purchased the thing through Amazon in October 2013. I tried to file a claim through Square Trade and got a smug reply to contact the manufacturer.
Summary: Excellent TV, the display quality is immaculate, the speakers are actually really good for a TV as well. I wasn't happy with the way it was packaged though, not even amused. I didn't expect to see a TV box like you would in a store, with handle holes in the side that you could touch the TV through...
Summary: I bought this TV because of people mentioning the transformer. I made a cigarette lighter DC adapter and it works in my camper now without A/C. Excellent quality and the media browser works well when playing video off a hard drive plugged into the USB port.
Summary: I do love this tv, and it could be that I need higher resolution components to plug into it but I always think the picture looks strange. No matter the setting I think the lighting looks off, and sometimes there is motion blur.
Pros: Beautiful sound sturdy
Cons: The stand does seem a bit cheap but I've had no problems with it Picture always seems blurry to me
Summary: I bought this for my bedroom, which turned out to be a perfect choice. I have limited space, so this was the only option for me in that regard. The picture quality is very good, but the sound could be somewhat better.
Summary: Great picture but took a long time to "burn in" the circuits! After a month or so, the chemical "burning" smell is finally going away. Changing the video setting had no effect. Definitely had to keep the window open when the smell/odor got too strong.