Reviews and Problems with Samsung UA32F5000 / UE32F5000 / UN32F5000
Showing 1-10 of 500
Samsung Tale of Woe on Product and Service Quality
Thomas Callahan, Amazon
4 weeks ago
Summary: Bought two of these from Amazon in March. Four months later--no picture or sound on one of them. Had to call Samsung service (45 minutes, multiple menu levels). Truly uninformed call center guy gave me a ticket number and told me that someone would contact me in a couple of days to come to my house to fix the television under warranty. Five days later, when I hadn't heard a peep, I tried to track the repair on Samsung's "Repair Self Track" feature on their website.
Summary: I paid more than $40.00 for a protection plan from Square Trade through Amazon. The TV went out on 7 June 2014, I purchased the thing through Amazon in October 2013. I tried to file a claim through Square Trade and got a smug reply to contact the manufacturer. Had I known I would get the run around on this I wouldn't have bought a Samsung piece of junk in the first place and I sure as hell wouldn't have paid for a plan through Square Trade.
Summary: I bought this for my bedroom, which turned out to be a perfect choice. I have limited space, so this was the only option for me in that regard. The picture quality is very good, but the sound could be somewhat better. I added a roku streaming device, and for some reason, that improved the sound tremendously when streaming shows, movies, etc. I am thinking of adding a sound bar, but so far, I am quite happy with my purchase. The price was good as well!
Summary: Great picture but took a long time to "burn in" the circuits! After a month or so, the chemical "burning" smell is finally going away. Changing the video setting had no effect. Definitely had to keep the window open when the smell/odor got too strong. May not be good choice for someone if their planned location for the TV does not have easily accessible ventilation.
Summary: Great TV for those of us who want a good picture, light weight and minimal energy usage. Don't like the sound system much. It seems flat and it's directed backward instead of forward and seems to muddle the quality. I'll probably buy supplemental speakers to improve the quality.
Summary: First off the delivery was on time and there was not any damage. Setup was easy and directions were easy to follow. I've only had it for one month and I've not had any problems, the price was right and I would recamend it to a friend