Reviews and Problems with Samsung UA75F6400 / UE75F6400 / UN75F6400
Showing 1-8 of 8
Worst purchase ever. Customer Service guarantees that you won't be watching Terry Gilliam's "Brazil" you'll be living it.
The Indra, Amazon
10 October 2014
Summary: Bought this TV in February. It's now October and we're on our second round of repairs. After a couple months the TV started powering off for no reason. We had to deal with NUMEROUS "diagnostic" phone calls with Samsung before they would send out a technician.
Summary: I bought this TV new 3 months ago and it has not worked right for the last 6 weeks. Although the issue is a known issue listed in Samsungs own Troubleshooting steps as an issue that requires a technician's visit, they have closed 3 service tickets and sent slightly different troubleshooting steps...
Gearing up for my second Samsung service appointment...
6 May 2014
Summary: UPDATE: Samsung repair happened and was relatively painless. They replaced the panel with a new one... no more green line. I have since noticed that there is an area of uneven backlighting (a band running from the top to the bottom of the screen that is lighter than the rest of the screen).
Summary: After 4 months, TV went into a rolling reboot mode. Called Samsung. They said they will send someone to replace the motherboard. It took 6-7 weeks for them to send a technician. Didn't expect this quality and service from Samsung.
Summary: I have been buying samsung TVs for more than 10 years now. Good product, reasonable price and excellent features. But lately the quality has been deteriorating and along with it the after sales support. I bought this new 75" and the next day got a dead pixel (permanent red pixel).
Summary: I read the reviews about problems with this model and not having great picture quality. Still I had good experience with my prior Samsung TV so I purchased the TV. It was listed as an open box never plugged in. It looked brand new and worked out of the box.
Summary: I bought this TV on October23,2013. It died last month. Samsung said they would fix it, the fix it guy cannot come to my home, I live within two hours away from the nearest town. It has now been over 2 1/2 weeks with no TV, no replacement check and the TV just sits here.