Good picture quality 5 star for that but smart hub lowered its rating to 3
22 June 2014
Summary: This is my first review here. This is my third Samsung TV from Amazon. Amazon has always been great with its delivery and return policy. This Tv has a very good picture quality but smart hub drops connections and freezes. I had to shut down the tv and restart it to get any response from the tv. It just freezes the whole functioning of the tv. When it freezes, nothing works and only option you are left with it is to restart the TV.
Summary: I ordered this TV, received it and this is not a plug and play, you need to configure it. I'm not an IT guy so it took me a while to understand. The SMART feature didn't work at all. The TV was connecting to wireless but failed to update the firmware. Called Samsung, the first guy I spoke to lost patience and eventually hung up the phone, The second guy was very helpful spent 1 hour trying all kind of procedures until he tried to transfer the call to a technician that...
The interface and Smart TV features are disappointing; the rest is OK.
14 August 2013
Summary: This December 2013 review is for the 46’’ model (UN46F7500). In general it is good quality, but many of the advanced features (Smart TV) do not work as expected. This is disappointing because those features are probably the reason you would like to buy this model. I suggest you buy the more inexpensive model which is much better value. PROs: - Assembling is easy, however, if you are not particularly strong, you need two people. - It’s very stylish.
The TV is fine, but Samsung's response to a problem was unacceptable
Jo Ann Cummings, Amazon
12 August 2013
Summary: I love Samsung products, and think they are high quality. But I was completely surprised at the lack of support from Samsung the first time I had a problem. I received the TV on time from Amazon, but could not assemble as the screws to attach the base to the stand would not fit. You would think that for a $1400 TV that Samsung could get this right. I spent 30 minutes at Home Depot, who could not fix it, but directed me to a local hardware store, Turner Hardware.