Reviews and Problems with Samsung PS64E8000 / PN64E8000
Showing 1-10 of 10
SAMSUNG PLASMA......CAVEAT EMPTOR!!
Steven L Evans Jr, Amazon
16 August 2014
Summary: I Have a Samsung Plasma 50A540 model number. This is likely the most babied TV of all time. Sat on a mount, clear of any objects, never dropped, etc. Not the slightest chance of physical damage. Last night - poof! There's a pop, the picture on the screen faded dramatically to deep reds and blacks, showed only on the left side of the screen (as facing from couch), with right side completely black. Looked kind of like a lava lamp....
12 months 3 weeks it went lights out. No red power LED in the lower left corner
cathie m lindseth, Amazon
18 March 2014
Summary: Called Samsung. Said its 12 months 3 weeks old. They said out of warranty. They setup a local authorized repair company. The called 5 days later. They said it is one of two power supply related circuit boards it will cost around $360 to repair. They called back said they would be onsite to fix Saturday March 15, 2014. They called Friday and said Samsung did not deliver the parts and they are on back order. They said they expect them Tuesday March 18, 2014.
Summary: If you are thinking of getting a samsung plasma, DON'T!!!!!!!!!!!!. I bought a C7000 from bestbuy and guess what. BUZZING!!!!!! No problem, I returned it and got a new one. Guess what, BUZZING!!!!!!!!!! Enough with this B.S. I got a panny vt series and these tv's kick some serious a$$. Do yourself a favor and stay away from the samsung plasma tv's and get yourself a panny, vt series if possible.
Summary: It appears Samsung TVs have no quality control (other than the consumer being stuck with a defective product, so if you got a good one, you are very lucky, but I suspect you will have problems at some point). Right out of the factory sealed box, my brand new new PN64E8000 top of the line 64" Samsung Plasma is defective. It is extremely difficult to get an HDMI connection.
Pros: U-Tube is worth the slow painstaking process to get to.
Cons: Poor quality control, terrible customer service, if you get stuck with a bad one, like me, you are SOL. Problem appears to be with all high end Samsung TVs.
AVOID SAMSUNG PLASMA - BURN-IN AFTER A FEW MONTHS OF USE
8 November 2012
Summary: The good: very good image quality, better than their LED TVs. The bad: After using it for 4 months the screen is already burned, in the areas where the TV displays subtitles. While I understand burn-in or retention from watching CNN tickers, games, fixed logos, etc., this was caused by the TV's own firmware flaw.
Summary: The good: excellent image quality, better than their LED TVs. The bad: After using it for 4 months the screen is already burned, in the areas where the TV displays the subtitles for All Share (DLNA, network, USB) content. While I understand burn-in or retention from watching CNN tickers, games, fixed logos, etc. this was caused by the TV's own firmware.
Summary: No where on the packaging of this TV was I told that it would buzz. It buzzes loudly. I live in a low altitude. Samsung says: PN64E8000GF Your Plasma TV Is Buzzing Loudly Plasma TVs typically make a soft buzzing sound. This is normal. It's caused by the electrical charges that are used to create the images on the screen. The buzzing, however, should not be so loud that you can hear it when the volume on the TV is set at normal levels.
Corner Cutting, Not Cutting Edge, Poor Workmanship
20 June 2012
Summary: Updated 1/15/2013: I wish I could lower my review. Set still not fixed. I am on my third main board, samsung refuses to replace set, and gives me the run around. I have lost time out of work, samsung puts you on hold and acts like they have no idea there is even a problem. Last tech wrote up the set was still not fixed, and samsung refuses to replace set. Some one did call back once, left a number, refuses to return any of my numerous calls.
Loud Hum and poor Support - I would not recommend.
9 May 2012
Summary: The picture is great - I will give Samsung that. The black is really black. The internet browser / wifi and many other features work well and are easy to setup. The problem with my unit is that it hums.... so loud you can hear it from 35 feet away. Every time I change channels, switch inputs, the audible hum is a huge distraction. Then I tried to get it repaired.... and got the run around. After the repair guy got there and said - "yes it hums" I tried to get parts.