Reviews and Problems with Samsung PS63C7000 / PN63C7000
Showing 1-8 of 8
Jonathan A. Rohrer "eurus_faeriewillow", Amazon
19 September 2013
Summary: Purchased this Samsung model back in 2011 and regret it. After owning it for only 2 years, the screen has developed a "purple haze" that shows up on bright colored/white screens. Doesn't matter what input you use; video games, Blu-ray, cable, etc. Samsung refuses to fix the issue without charging over $1000 to replace the entire screen. They say that it is not a widespread issue and the TV is out of warranty, so it falls onto the customer to pay for the repair.
Samsung needs better quality control, or just better quality parts
M. Hall "Researcher", Amazon
26 May 2011
Summary: We bought this TV in February 2011. I spent about a month going to local stores asking about different TVs and what they offered and reviewing different TVs online. I spent a week or so looking at every review I could find about these Samsung plasmas. I saw a couple people had issues, but usually it was with a different size. We decided to jump and not look back..... Now we're looking back..... We got it mounted and wired up after a few days.
Summary: It is hard to believe that no one else leaving a review has mentioned this: I have had this TV for one year and the only 3D movie I have seen is the kiddie movie 'Monsters and Aliens' about cartoon monsters. None of the movies from Netflix like Hubble 3D or Piranha 3D or Step Up 3D have the actual 3D feature on them. They have a 3D like depth and quality but there won't be anything leaping off the screen like it does in the theaters.
Summary: The first panel arrived cracked -- this was a shipping problem. The second worked long enough for the kids to watch the included 3D movie. The second day the set wouldn't recognize any of the inputs -- it was 1 day old so it was sent back to the distributor. The third worked for 31 days -- then went black. The repair folks from Samsung have just left the house and the TV doesn't work. They replaced every board -- it will now produce a picture but the picture is green.
Cons: Quality of Build. TV was Made in Mexico, but I suspect the problem has more to do with components than the assembly of the TV. I purchased a 43" Pioneer Plasma in 2004 and it still works like a champ. I also own two Panasonic Plasma and no problems.
Cons: My friend bought it and 2 weeks later he has side burn-in. takes it back for another one and same thing happenes! the 'orbitor' mode is on (or whatever they call it in Samsung world) but it failed to keep burn-in from happening!!