Reviews and Problems with Samsung PS59D530 / PN59D530
Showing 1-2 of 2
WARNING!!!!TERRIBLE CUSTOMER SERVICE BEWARE TV BROKE
Christopher White, Amazon
18 March 2012
Summary: Bought model PN51D530A3FXZA from Best Buy back in Sept 2011. Yesterday on 12/27/11 while watching TV the screen suddenly just went off. Tried turning it on but no picture only audio. Looked closer and discovered under the front glass there were two internal spider cracks on the screen. There is no external damage. I've read up on this and seems like a common issue Samsung tries to side step responsibility time after time again.
Summary: I ordered this 59" plasma just in time for Thanksgiving football! The TV turns on and that's it. There is absolutely no pic! You can't even see the menu. Tomorrow is Thanksgiving and no pic. I tried Samsung chat and they conclude the TV needs to be serviced. I'm not servicing a new TV! RUKM. Take it back!