Reviews and Problems with Samsung PS58C6500 / PN58C6500
Showing 1-4 of 4
Broken, twice, in shipment
Daniel J. Rich, Amazon
24 April 2011
Summary: I wish I could provide a review of this product. However, the screen on the TV I ordered was broken during shipment. So was the one on the replacement Amazon sent. I elected not to try for a third. It's been two weeks since the second TV was sent back and I still have not received a credit to my account. I will not order electronics from Amazon again. I had a buddy purchase this product and he was very satisfied with it.
Summary: I bought this TV in Aug 2010 starting developing a 5-6" thick horizontal pinkish magenta line in November and by end of November it was completely destructive to picture quality if anything light colored was present on the majority of screen, forget winter sports... I contacted Samsung who condemned the screen over the phone and promptly (2 weeks prompt) sent a technician over from 2 hours away at the only Samsung authorized service call facility in the pacific NW.
Summary: TV looked great in local store. Ordered from Amazon because of price. Co-worker told me I would be sorry and he was right. Research on the internet shows all kinds of delivery problems with Amazon and TVs. The "scheduled delivery" is really only a suggestion. A person at the delivery company told me that Amazon books "scheduled deliveries" that are impossible to keep.
Summary: I received my PN58C6400 2 weeks ago and finally installed it on Saturday 7/17/2010. Although we did not have our Direct TV HD service up and running, the picture using the Samsung Blu-Ray was stunning, with no adjustment necessary. On Monday afternoon, the picture went black, nothing could get it to work. We tried all the troubleshooting steps, we knew it was on, but no picture. So now we are dealing with warranty claim hell.