Summary: had tv 11 months now no picture. Called samsung and get told that the tv is past manufacturers warranty even though I explain I haven't had it a year. Loved samsung tvs, even referred people to buying as well. first all the hdmi inputs went out but one. Now no picture.
Summary: Bought this tv less than 2 years ago. It stopped working yesterday. Certainly not the quality I was expecting for a $2,000 tv. Support was useless and rude. I wouldn't recommend this item or samsung
Samsung Has The Worst Customer Service I Have Ever Dealt With
Matthew Nichols, Amazon
19 June 2013
Summary: I purchased this television in January of 2013 and was very happy with the TV... until April when the television stopped working. I have been in contact with Samsung technical support and still have a broken TV almost two months later. By far and far the worst customer service I have ever received.
Summary: The picture was obviously great but there was a huge buzz directly in front of the screen where I sit about 12-15 feet away. The buzz would overpower any low volume scenes in whatever I was watching.
Summary: This television is being returned for the second time. There are 3 modes in which to watch a program... Standard, Movie, and Dynamic. You cannot watch any satellite program in movie or dynamic mode or it will distort all dark colors and background.
Don't do it! Depends on Samsung Smart TV, which is sometimes unavailable because of high network traffic.
Andrew Sparks "andysparks", Amazon
3 March 2013
Summary: Although the TV itself is fine, if you're buying this for the Samsung Smart TV capability, don't! It depends on connecting to the Samsung servers through your internet connection, and on some days, their servers are overwhelmed and you can't connect.
Manufacturing defects not yet resolved - purple hue
Philip Van Riper, Amazon
13 November 2012
Summary: Multiple models of Samsung TVs fail just beyond one year. A horizontal purple hue covers the top half of the screen rendering the tv un-watchable. This is well documented across many of their lines, yet they have yet to fix the issue, nor replace the defective sets.
Summary: The good: very good image quality, better than their LED TVs. The bad: After using it for 4 months the screen is already burned, in the areas where the TV displays subtitles. While I understand burn-in or retention from watching CNN tickers, games, fixed logos, etc.