Reviews and Problems with Samsung PS59D8000 / PN59D8000
Showing 1-9 of 9
Great tv ruined by horrible buzzing
H. Le, Amazon
7 February 2012
Summary: The Samsung d8000 has specs that blow other TVs away. Image quality, customization, ease of use, remote control and net app features are second to none. This is a great tv, without a doubt. Unfortunately, the entire tv is ruined by an annoying and persistent buzzing, that is focused on the area directly from the center. If you lie down to one side or watch from an angle, you wont hear it.
Summary: I first bought this TV in December 2011. The unit arrived in perfect condition, and I had it up on a stand in minutes. After turning it on, I noticed a buzzing noise, but figured it was just the TV warming up. After checking all surfaces and trying out the remote, the shipping guys got my signature and were gone. Unfortunately, the buzzing remained. No matter what I tried, it would not go away.
Summary: Here is a transcript of my chat with a Samsung customer service rep concerning replacing my 3D glasses that are no longer compatible with the set they replaced the faulty set with. They replaced my PN58C8000 with a PN59D8000. Chat Transcript info: Please wait for a Samsung Agent to respond. info: You are now chatting with 'Sandra'. There will be a brief survey at the end of our chat to share feedback on my performance today.
Summary: Plasma TV #1 Received this plasma from Amazon and it was a very smooth process. However upon setup there was a buzzing sound, loudest when watching from the middle of the set and quiet from the sides. It was so loud I had to turn the volume to around 15 to suppress the buzz. This is much louder than I normally watch TV and during any quiet scene the buzzing returned ruining shows and movies. I called samsung and they recommended a technician come out for repair.
Summary: This is not the usual electrical hum or the sound of cooling fans. The buzzing noise happens when the panel itself turns on but not nessicarily when the tv is powered on so it isn't a control board issue. Additionally I use a power conditioner so it is not simple emf interference. Regrettably this is no small issue as the noise fills the room and in order to overpower it the volume of the television has to be quite high.
Great picture...Awesome product...Unfinished features.
Matt J. Lalumiere, Amazon
9 October 2011
Summary: After looking and reviewing many TVs ...I was settled on the Samsung D8000 series...The toughest part was deciding was the size. I am glad I saved the $400 because this TV will probably get replaced sooner than expected after spending a good penny. Forgive me in advance if I am speaking some ignorance here - but the TV comes with no printed manual - you have to use the "e-manual" on the TV to learn what it can and cannot do.
Summary: I bought this from Paul's TV (fulfilled by Amazon). It arrived with a cracked screen(10"+ star in top corner) with no damage on the box. Not sure what explanation for this may be. After refusing the delivery, I called up the local store (Magnolia) and ordered one from there. My mistake was that we never actually saw one in person. As soon as we plugged it in, both my wife and I noticed subtle but noticeable brown tint.
Cons: A The unit generates extreme heat. The RC is one of the worst I've ever used. Speakers are useless and connection of external ones require a receiver/amplifier unlike the Bravia which had preamplified outputs Service has bee