Summary: Do not purchase Samsung Plasma products!! This Plasma TV lasted less than 30 months and developed the well documented "Blue Ribbon" issue when the picture had a white background. As of this date, Samsung has indicated that no relieve is available to me.
Summary: The actual performance of this product is excellent! But, you have to buy the extended warranty because the screen panel, which is the majority of the inside of the television will most likely fail! Almost to the month from date of delivery, this fault happened to me.
Summary: Owned the TV for over a year (out of warranty). Dark pinkish, not black, bands have appeared across the top and occasionally elsewhere. They appear to be getting worse. I will have to call for repair but it's out of my pocket. What happened to products that lasted for years? This is just wrong.
Summary: All was well until after 6 months. Horizontal shadowing would appear alongside dark images within a large white field such as on some Geico ads. I called Samsung and they spent little time determining that a service call was needed. We found a center close by and they came out to look at it.
Summary: First TV was broken but Amazon was great and replaced asap. After a year of use the TV started showing red lines on the right side of the screen. Samsung customer service from top to bottom has been a total nightmare. Their tech support has no clue and just sends you from one idiot to the next.
Summary: Me too am a victim of the dreaded Samsung plasma cracks, filled a claim, tech came over and wrote down on the inspection note the TV was clearly not damaged on the outside, there was no point of impact but the plasma module inside the TV had 2 spider cracks.
Summary: Initially, I was going to write a book about how I was deceived by Amazon and its affiliate regarding the TVs condition and the promotional financing offer for this tv but I will take the high road for now and just say beware of purchasing this model because like many other reviewers I received the...
Summary: This tv is the best I had come across in my lengthy research of televisions. At first I was against buying a 3D tv though the stunning 2D picture quality turned me around. I now enjoy both options of viewing. I do not write reviews, though and writing this one as a warning. This tv is beautiful.