Picture was great until about six months ago when pink and purple ...
R. Bradford, Amazon
5 October 2014
Summary: Bought the TV about two years ago. Picture was great until about six months ago when pink and purple bands started to appear when there's a white background. Now the bands are getting larger and darker. They are a complete distraction. The whole purpose of an HDTV is a super sharp picture.
BEWARE - MAJOR PURPLE BANDING ISSUE. MANY COMPLAINTS ON FORUMS
Craig S Whittaker, Amazon
21 February 2014
Summary: Hey, please research PURPLE BANDING ISSUES on other boards before you buy a Samsung plasma. I see hundreds of listing and complaints. As I write, I am on hold with Samsung Executive Customer service group and trying to replace my screen for the SECOND TIME. It is only 3.1 years old.
Summary: We bought this TV three years ago. 12 months and 2 weeks later a purple line started to show through the screen. When we called customer service they would not honor the 1 year warranty. After a little convincing, they agreed to have the screen replaced.
Summary: ZERO stars. I got the purple haze just out of warranty. After some months of the purple haze I now get no picture at all. Do NOT buy this TV. I'm staying away from Samsung for anything. Extended warranties are a rip-off, but probably a necessity with consumer electronics these days.
Awesome TV, Beautiful Picture, have had for nearly 2 years
S Mack, Amazon
30 October 2013
Summary: I have had this TV for nearly 2 years, moved it twice and am still in love with it. The setup, functionality and most importantly; picture are amazing. I watch Directv, Apple TV, Blu Ray and Xbox on it. All sources are crystal clear, dark deep blacks and great motion.
Summary: UPDATE 09/11/2013: I contacted the "Executive Customer Service" department which supposedly is a higher tier service than the 1-800 number. They have offered to replace the panel while I pay for labor ($650 BTW) but most of us know that the panel will eventually exhibit the same behavior as the old...
Summary: I hate it that I'm now in the club of all those who have a failed Samsung TV. Like others, I loved the TV - while it lasted. I purchased the higher end model assuming I'd keep it for a long, long time. Then one day, it made a popping sound, and it was over. No picture, no menu...
Summary: I purchased the PN58C8000 in the fall of 2010. Worked great for 2 years then stopped. The $180 repair assessment told me that both the Y-Main and Y-Scan went dead and the repair cost is over $1,000. That is akin to the engine in your car failing and requiring a complete replacement.
Mark my words... There will be a class action suit for the defects in this TV
22 January 2013
Summary: After 2 years the monitor started showing purple lines when the background was all white. Initially this was on the top right of the screen - now it is all over the screen and not just on white. Bright backgrounds have the defect. After researching this I have found out that I am not alone...