Reviews and Problems with Samsung LN52A550 / LE52A550
Showing 1-7 of 7
12 August 2012
Summary: This TV stopped working after less than 2 years. Unfortunately, the warranty is only 1 year. I expect something this expensive to last longer. It had a beautiful picture while it worked. After calling Samsung technical support, they requested service from a local repair company to diagnose what was wrong. There was no response from that company for 2 weeks; so I called Samsung again.
Summary: First of all, Samsung has something that avsforum has been referring to as "the panel lottery". Basically, while they are still within Samsung specs, the underlying panels are made by varying manufacturers, and with differing results. The largest complaints about this monitor center around their "local dimming". It turns out that yes, Samsung has a competition crushing display, but not when you are looking at even slightly dark scenes.
Summary: I own a lot of samsung products. I bought this tv because I consider samsung to have the best tv's. However, this model seems to have some issues. I returned the first tv to amazon because the tv made cracking sounds. It sounded like plastic expanding. It happened when on and after the tv was turned off. A new tv shouldn't have problems. They exchanged the tv for a new one. This new tv started making the same sounds and it's only 3 months old.
Summary: At first this TV was fantastic, but as I watched it I notice that the picture seem a bit "choppy" on a lot of channels/programs. The Auto Motion Plus settings do not seem to do anything about this, even though the descriptions of them indicate that they will smooth the picture out. I own another Samsung LCD TV (not LED back-lit) and the picture was fine, but seemed to start to "crap out" after about 2 years (it took about 30 seconds to turn on and then the picture was...
Summary: I have had this tv for about a month. Purchased from Amazon sold and shipped by Amazon. They had a great price. I had a great experience with them. The delivery date was set at a week and a half, recieved it in five days. They also have great customer service, answered and resolved issues(created by myself). Great set, was considering the 650, I did some reading of reviews and ratings. Found that I did not think that the $400 more was worth it.
Summary: If you need Close Caption (CC) feature, then you have to pass on this TV as well as all Samsung line - for some reason they do not support CC for HDMI and Component inputs, but only for AV input. Some cable boxes have CC feature, but it was not adequate substitution - very few channels are supported and it is out of sync with video (I have Comcast). I called Samsung customer support and was told that it is by design.
Summary: My sister purchased this TV and in 2 months itself, they had some problem with the TV and it suddenly stopped working. There the real story started.....They had to deal with the most horrible customer care ever heard----Samsung's customer care...They kept the TV for 3.5 months just for repair....not for REPLACEMENT.....Seriously, the customer care of Samsung should improve atleast by 200 %..