Reviews and Problems with Samsung LN52A550 / LE52A550
Showing 1-10 of 11
Never again a Samsung
17 August 2012
Summary: I have had this model for a little over a year and my screen died. This is the second Samsung to have it's screen die on me in a short period of time. I called Samsung and was transferred to their Executive Support, how useless. They obviously do not empower their employees, all the person could say was how sorry she was and could offer me warranty repair for $1,000. I will never buy another Samsung!
Summary: This product is defective and Samsung does not want to fix it. I bought it on August, 2008 paying $1,829. It did not work due to blown capacitor on September, 2010. One capacitor was replaced by a free service but again other two capacitors were blown off on one day of March, 2012. Samsung sent a technician to replace capacitors on power board but TV was not turned on. After a week the technician brought a new power board unit but it was a defective one.
Summary: I purchased this TV here on Amazon. After four months it broke down. I called customer service and they issued a repair order. That was 7 days ago and I still do not have an appointment for the fix. The local repair company Samsung hired ''had ZERO interest in fixing my TV. I found out they didn't even get around to ordering parts for three days. And Samsung will not FedEx parts.
Summary: Well, today my tv died. it's been almost 3 years for this piece of rubbish. I liked the TV alot but the Tv repairman (didn't know they still existed) came today and said i had a screen panel defect and there was nothing he could do about it. Better off buying a new one. So I paid about $1700 for almost three years worth of a tv. really not worth it in my mind.
Samsung tvs have rapid clicking on off problem - google samsung capacitor problems
12 May 2011
Summary: If you don't want to read this entire review you can skip it and just do a fast google and youtube search - samsung capacitor problem and samsung capacitor class action lawsuit. These are GREAT TVs while they work but they seem to only work for a year or two..... I was about to buy numerous more Samsung TVs (for a new home) but upon learning of this issue I absolutely will not and I cannot understand why anyone else would.
Summary: After comparing specs between LCD and Edge-Lit LED, and reading many favorable reviews I decided to purchase the Samsung 6300 series LED. After first setting up the tv and viewing Avatar I was very impressed with the clarity and depth. I then watched a dark film in a dimly light room and noticed the screen was plagued with clouding and light leaking from the corners. I figured my t.v. was defective so I contacted Samsung who sent out a technician to repair the tv.
Summary: I first bought this TV from Amazon after seeing it at a local electronic store (B&M). Once the tv arrived I set it up and tweaked the settings that I found online from a reputable forum. The picture quality was OK, not great. I decided to do a little bit more research as to why my TV set looked different than the local store's TV. I later discovered this was a "CN01" type panel I had vs. a SQ01 panel from the local store. What did this all mean?
Summary: We bought this tv from Amazon2 years ago.We loved everything about it. Then 2 days ago, a wide vertical swatch appeared down the center of the screen. We called a local tech out to check it out and were told that the circuit board was shot. To replace it would cost $1,000.00. Can you imagine how gut wrenching this is. We paid all of that money for the tv and its shot.
Summary: I've purchased two of these TVs from Amazon.com, and I've had to return them both due to problems. Maybe I was just unlucky, but I will not be purchasing another Samsung TV. Thankfully, Amazon's service department was fantastic through the entire ordeal. For the first TV, within the first few hours of use I noticed that the left side of the screen was darker than the right side, and that it was also flickering occasionally.