Reviews and Problems with Samsung LN52A550 / LE52A550
Showing 1-10 of 18
13 September 2012
Summary: We purchased this unit for our downstairs home theater set up in September 2010. We don't use it very often, maybe once every few weeks, because much of what we watch when we have an opportunity is general network TV without HD or standard definition DVDs and we have a 32" cheap Dynex on the main floor that's a couple of years older. The unit has the supposedly higher-quality SQ1 panel.
Summary: I have had this model for a little over a year and my screen died. This is the second Samsung to have it's screen die on me in a short period of time. I called Samsung and was transferred to their Executive Support, how useless. They obviously do not empower their employees, all the person could say was how sorry she was and could offer me warranty repair for $1,000. I will never buy another Samsung!
Summary: I purchased this TV here on Amazon. After four months it broke down. I called customer service and they issued a repair order. That was 7 days ago and I still do not have an appointment for the fix. The local repair company Samsung hired ''had ZERO interest in fixing my TV. I found out they didn't even get around to ordering parts for three days. And Samsung will not FedEx parts.
Summary: We bought a 46 inch LED TV from Samsung and the picture died after a year and a half, just after the warranty expired. We called Samsung and they offered to pay for parts but we are stuck for hundreds in labor. Not happy.
Samsung tvs have rapid clicking on off problem - google samsung capacitor problems
12 May 2011
Summary: If you don't want to read this entire review you can skip it and just do a fast google and youtube search - samsung capacitor problem and samsung capacitor class action lawsuit. These are GREAT TVs while they work but they seem to only work for a year or two..... I was about to buy numerous more Samsung TVs (for a new home) but upon learning of this issue I absolutely will not and I cannot understand why anyone else would.
Summary: I got a lemon from Amazon...it took me a month to get my money back!! Amazon is overall a good company, but be aware, they send a lot of lemon or defected items. At the end, they will refund you, but will hold your money as long as they could!! It took me a month to get my money back and they blamed it on my bank for slow process! I guess, Amazon gets all the rejects from factory...I would not recommended getting expensive electronics from internet.
Summary: WARNING MACINTOSH USERS: NO SAMSUNG TV COMPUTER CONNECTION SUPPORTS MACINTOSH. After careful research on Amazon I ordered this Samsung TV on my account. Hours later, only by accident, I discovered in an on-line Samsung forum angry customers as early as 2004 and as recent as fall 2010 who had discovered that they could not hook their Macs to Samsung TV's which were described, as they are on Amazon as supporting computer connections.
Summary: You can benefit from my experience. Before purchasing, google "Samsung flicker" or "Samsung capacitors" (in each case, without the quotes). There is a lot of information on the Internet indicating that Samsung's off-shore manufacturers have used faulty capacitors in their unit power supply--apparently this problem affects both Samsung TV's and monitors.
Summary: After comparing specs between LCD and Edge-Lit LED, and reading many favorable reviews I decided to purchase the Samsung 6300 series LED. After first setting up the tv and viewing Avatar I was very impressed with the clarity and depth. I then watched a dark film in a dimly light room and noticed the screen was plagued with clouding and light leaking from the corners. I figured my t.v. was defective so I contacted Samsung who sent out a technician to repair the tv.
Summary: I first bought this TV from Amazon after seeing it at a local electronic store (B&M). Once the tv arrived I set it up and tweaked the settings that I found online from a reputable forum. The picture quality was OK, not great. I decided to do a little bit more research as to why my TV set looked different than the local store's TV. I later discovered this was a "CN01" type panel I had vs. a SQ01 panel from the local store. What did this all mean?