Reviews and Problems with Samsung LN32A550 / LE32A550 / LA32A550
Showing 1-10 of 41
TV Died After 3 Years. Samsung Says It's "Normal Wear and Tear."
O. Miller, Amazon
13 September 2013
Summary: A TV doesn't normally die after 3 years, but Samsung TVs do. Like others here have said, there's been a class-action lawsuit that covered millions of dead Samsung TVs. Unfortunately, the suit only covered TVs from 2008, and since this one was bought in 2010, it's not covered. When I told the Samsun live-chat rep that obviously later models take longer to stop working, he said it was normal for their TVs to stop working after 2-3 years due to "normal wear and tear.
Summary: Purchased in January 2011, this TV had moderate use and was great while it lasted. The set suddenly turned off by itself last week and won't turn back on. Samsung support offered multiple suggestions to no avail, and the TV has long been out of warranty. No way I'm paying the cost of repair when it is likely cheaper to just get a new set. The power LED remains solid when plugged in.
Summary: It's been about 2 yrs and 5 months since I bought this set in 2011 for $400. It no longer works. It turned itself off and I can't get it back on. I contacted Samsung and because the warranty is only for 2 yrs, there's nothing they can do. When I bought this TV I was also considering an LG. I'm now going to buy the LG and am kicking myself for not going with LG in the first place. No matter what brand you decide to buy, please don't get a Samsung.
Summary: Common capacitor issue like others. Samsung even suggested that it was the capacitors during the call to tech support, yet Samsung refused to stand behind their product. Fair enough, it is out of warranty, and why should a tv last more than two years. Solution, buy a Sony.
Summary: Purchased set 2-22-11. Had this set go out in June 2013, had been having problems with it turning off (I thought) all of 2013. Power supply went out at a cost of $260. New set was $268. THIS SET SHOULD STILL BE RUNNING TROUBLE FREE!!!!
Summary: I bought this tv in January 2011... It had a great picture and great sound.. Today it stopped working.. It went off and has never been heard again..:( I went on the help site and texted the Samsung rep. He told me to try plugging the set directly into the wall instead of into a surge strip.. I did.. Nothing happened. Then he explained that my tv had "malfunctioned." He suggested setting up a repair time with Samsung.. Like other reviewers of this tv, I am not rich.
Summary: Check around on the internet about this model before you purchase. I was very happy with it for 22 months, and then it stopped turning on. Samsung is aware of the problem, linked to faulty capacitors, and they've settled some class action lawsuits; however, this specific model is not included in the suit. Really a shame - they refused to help me, and I own four Samsung TVs. . .
Summary: I bought this TV on 7/1/2010. Today, 12/22/2012, it stopped working. Just went inert, no power indicator light, no response to either the remote or the front panel switch. I couldn't believe it. Spend several hundred bucks on a well regarded model from a major manufacturer, and it lasts only 30 months? You gotta be kidding.
Summary: Add me to the list of folks who bought this product only to have it fail after 1 to 2 years of use. I own several larger Samsung LCD TVs and have never had a problem with them. This TV was for a work out room and I made a mistake of buying something cheaper thinking it would be the same quality as other Samsung TVs. I was wrong. I bought the TV on March 1, 2011 and it died December 18, 2012. What a waste of $404.92.
Summary: DON'T BUY. Another reviewer was correct to label this as a disposable TV. I bought it in January 2011 and it quit in November 2012. That's less than 2 years. I can't afford to replace my televisions every 2 years. If you can, this is the one for you! I originally loved the TV and bought the next year's model for my daughter. Now I worry that hers won't last, either.