Reviews and Problems with Samsung LN32C550 / LE32C550 / LA32C550
Showing 1-7 of 7
Quit working after 18 months
27 July 2012
Summary: To be fair I have the 540 model, bought at a club store. For 18 month it worked fine, except occationally changed the channel by itself. One day it turned Off and won't turn On. Online Tech. support couldn't help. Out of warranty, out of luck.
Summary: If you want a TV for only 18 months then this is the one to buy. However, if you want one that will last longer then stay away. Search the Internet and you will find many proplems with this TV and other Samsung TVs showing up right after warranty runs out. Some people will mention bad capacitors problems other will mention bad power supplies. I have yet solved mine, even after buying a new power supply board. Calling Samsung is no help at all.
Horrible customer service for under warranty repairs
Virginia Young "Cricket_ G", Amazon
19 June 2011
Summary: Worked for 8 months perfectly. Now we have a serious aliasing (red and blue in the picture) issue. While it is still under warranty, Samsung requires you to ship all TVs 32" and under to them for repair. This means to get my TV fixed I have to now pay for a box, packing materials, AND shipping to their repair center in NJ. For a 32" TV, this is no small cost. I expect better customer service for TVs costing over $500.
Summary: I heard of going green, but I didn't want my picture to be green. I had this set with the green shades and talked to Samsung they said to send it to NJ to be fixed, came back the same way, I don't think theyt did anything. Emailed Vann's they said send it back and they sent me another new set. At first it seemed OK, but the picture just keeps getting greener and greener, especially the shaadows.
Summary: This TV is defective...it won't turn off, or it turns off in the middle of a program. It is one of four Samsung TV's in my home. I called Samsung customer service...they said the TV was out of warranty and they couldn't help with a fix. I understand it is out of warranty, but, I have many Samsung products in my home...they obviously don't recognize "customer loyalty". No more Samsung products in my household and I will share the reason why to others that ask.