Summary: Our screen went white all of a sudden, like a photo negative. For a product that was not exactly cheap, 3 years is unacceptable. I found some people solved it with a fix you can find here ([...]), but I had no luck with it. Samsung -- never again!
Summary: I would stay clear of any of these sets even used ones. Major malfunctions with this and many other Samsung models. Have had mine less than 3 years, pretty bummed out as I own 4 other Samsung major appliances. They have lost a customer now, simply unacceptable for a $1200 TV to last less than 3 years and cost about $600 to repair it. Try another brand.
Summary: I have owned this TV for two years and it recently failed. Two separate problems -- the capacitors on the power supply are bad (a known problem) and the main board failed. Apparently many Samsung TVs have failed due to bad capacitors, and this is a common problem for Samsung. Samsung covered the cost of replacing the capacitors, but the main board replacement is costing me $180.
Summary: We purchased our 37" Samsung HDTV a little over 18 months ago. We had had it a little over a year when a box appeared on the screen that said "clone remocon processing please wait". The wait was interminable, so the message was moot -- the box wouldn't go away without turning the tv off and waiting to turn it back on. And it would reappear every 10-15 minutes. I found several inquiries on Google about this problem with Samsung products, so our problem was not unique.
Summary: BOUGHT THIS TELEVISON IN NOV. 2008 DUE TO VERY GOOD REVIEWS. ONE YEAR, SEVEN MONTHS LATER THE TELEVISION DOES NOT WORK. SAMSUNG SAID THEY CANNOT DO ANYTHING FOR ME. I AM CONFIDENT THAT ALL TELEVISTION COMPONENTS ARE MADE IN ONE BIG FACTORY OVERSEAS AND THEY SLAP DIFFERENT BRAND LABELS ON THEM. WHY ARE AMERICANS SO GULLIBLE? WHY DOES BRAND LOYALTY EXIST? NEVER A SAMSUNG PRODUCT AGAIN. DISGUSTING.
Summary: I had the TV for 13 months, during which time it was fantastic. I expected as much for $[...]. Mysteriously the TV simply died: the picture went blank and it failed to turn on. To add insult to injury, I was just outside the 1 year warranty period when the TV failed, so there was nothing I could do except pay through the nose to get it fixed (warning to those considering this flat screen: parts/labor are *expensive*).
Summary: I'd recommend this TV to anyone! It's reasonably priced and has quality features and a very good picture! I bought this TV for my wifes parents and they love it! I decided to purchase this TV based on the reviews I've researched and I was not disappointed. It's been everything it was reviewed to be and more! If you're considering an HDTV LCD TV, I'd put this one on your short list!
DO NOT BUY-Bad Quality, 3 fixes still no good. Horrible Customer Service.
22 July 2009
Summary: I bought this TV August 2008 and started to have screen blackout issues within 6 months. Customer service came 2-3 times and basically swapped out the power supply, mother board and the LCD panel itself. Only thing didn't change was the plastic cover and stand. The fix worked for a couple of months now, but a few days ago, the TV completely went dark. I called customer service and got involved with the executive service team.
Summary: Bought this top rated LCD for the bedroom - very nice. LCD is the way to go if you want light weight, cool running television for a bright, sunlit room. OTHERWISE, I would still stick with the plasma technology. We have an older Pioneer plasma (720p resolution) in the living room - this Samsung LCD can't touch the Pioneer plasma when it comes to picture quality. The plasma provides much more realistic "film" type picture.