Another defective unit-replace after multiple calls
R. Dasuki, Amazon
19 December 2007
Summary: I rolled a dice and ordered one few weeks ago. I was hoping I won't get a defective unit reported here and at avsforum. Well, I had no such luck. I immediatelly noticed a buzzing sound coming from the back of the unit last week when it was delivered. I called Samsung right away and was put on hold for second level support. The second level tech (Chris) asked to put the phone over it so he could hear it himself.
Summary: I turned it on right after the delivery guy unpacked it. Loud buzzing noise comes from the back when I switch the power on. Amazon directed me to call Samsung first. I called them and they proceeded to tell me that the noise was normal but i would not take any of that. I had them send out a repair person who dismantled the television and told me that I will be getting a replacement unit.
Summary: Have read all the reviews on avs forum and amazon about the buzz problem on this set, I still decided that I was gonna take the odds. It has been 3 months since the problem was first reported and I thought Samsung should have come aware of it and fixed the problem. Well, SO I THOUGHT. There is NO luck on my part! The set buzzes out of the box. You can hear the buzz sound over 10 ft away when there is no dialog or you put the TV on mute.
Summary: TV had loud buzzing, right out of the box. Called Amazon, while delivery guy was there, and returned it. Requested refund and bought Samsung 46" LCD. Buzzing is a well known issue with this model.
Summary: Received HP-S5053 TV yesterday, turned on last night. A very loud buzzing noise came out from the back of TV, I can hear from every corner in the house. The character on the screen seems vibrate with the noise. I called Amazon, "No return or exchange, call Samsung". I guess Amazon lower its price to attract buyer and at the same time getting a lower cost from Samsung by shipping a defect TV to buyer. What a business practice from Amazon.