Summary: I am far from the only one to have product failures with these kuros. Review [...] for customer experience with kuro failures! I purchased this set on 10/01/07 as an early adopter and dropped ~$[...]. The power supply dies on ~ 11/16/08. You would think that a company that markets to informed customers that are willing to spend for QUALITY???? would attempt to do something for an owner at 13 months (1 month after the warranty expires).
Summary: Same as a previous poster. I bought this television on Amazon.com. I paid of this tv on Amazon.com. Amazon.com says I don't get the free white glove service because the tv was not bought from amazon.com STORE.
Just a follow up. After calling Amazon again I was told that the TV was a purchase of 6th Ave Electronics and that's what would show on my credit card. After checking my credit card statement it shows my payment being made to......Amazon.
Summary: I just bought a PDP-6020FD I used the one click buy deal and had issues with the bank and my card, not a problem. Problem is this is not the White Glove delevery, some fly by night company drops off set and leaves. I waited about 90 minutes to plug in and turn on, after plug in all I get is a buzzing sound and no picture, none what so ever. I bet I will have all kinds of fun repacking this 60" monster and sending it back from wence it came.