Summary: These guys are awesome with customer service. They were easy to get a hold of and help me resolve this issue immediately. They even paid for the shipping costs to return the product. I was also offered a 10% discount which was very generous of them. I just decided that I didn't want to take the risk of going through this same situation again. I don't blame the seller for the broken TV I am sure when it was shipped it was in perfect condition.
Summary: Pluses: Picture is sharp and clear Lots of inputs for component, rgb, hdmi, analog Simple remote Easy to setup Good warranty repair program Cons: Sound quality is so so No internet connection Arrived dead Overall i would have been perfectly happy with the tv and given it a much better review if it had worked.