Excerpt: Owned TV 18 months. When the retuning for digital in October 2009 ran into all sorts of problems. Would not retune correctly using remote control. Phoned Phillips. Directed to find factory settings using menu button on side of TV. Worked for 24 hours. Now lost picture and the buttons on side of TV not functioning. No picture only sound. TV is a complete write-off after only a short period and average use.