Horrible customer service but Fantastic Picture Quality, Great Value
21 March 2013
Summary: There are enough reviews out there on the internet about the Panasonic VIERA TC-P65GT30 65-Inch 1080p 3D Plasma HDTV and it's (TC-P65GT50) successor that I don't need to add much. Fantastic picture quality for the money and nothing really seems to come close. It is a Plasma so it has a fantastic viewing angle and great blacks but the screen is a bit reflective and not the brightest so you'll have to live with that. It's also one of the most power hungry TVs out there.
Summary: I love this TV. Great blacks and color. Unfortunately after a few months the TV started turning off and on on it's own. These things happen. For the last couple of months I've been on the phone with Panasonic 10 to 15 times trying to get this fixed. Their customer support keeps giving me the run around, asking me to perform the same trouble shooting steps time after time and will not send someone out. I recommend staying away from Panasonic.
Summary: I have had this TV for only two weeks. All of a sudden, it shuts off and blinks red lights at me. I saw the other guy who posted a 1 star rating and thought, heck that is only one guy. Well, make it two and I bet there are a lot more because I did what he said (after I now have the problem of course) and did a serch for blinking red lights of death and found thousands of posts. I am going to return this. Thank god for Amazon's 30 day return policy.
Summary: Pulled the trigger on a Panasonic 55GT30 after reading all of the great reviews for this set. I wasn't concerned with the Fbr issue (panasonic has a fix) because the build date on my set is Nov. I read all the comments on how bright, clear, detailed, and how the picture just pops, but sadly I did not experience any of this. The settings for vivid was ok, but the THX, custom, and standard was horrid.
Abysmal Customer Service..read VERY carefully..shame I have to give even 1 Star
Mark McGowan, Amazon
24 December 2011
Summary: The measure of a company is not always their products but how they stand behind them. In this day and age most products are decent, but things can and will happen and you want to know the company you spend your money with will back them up. If you feel that way...You want read my experiences below and think long and hard if you want to send Panasonic or one of their resellers your hard earned money.
Summary: Do not buy this television! Not even two years old, and TV will not turn on. Panasonic unresponsive and unhelpful. Worst $2,000+ mistake I ever made. Thanks panasonic for making expensive junk, you have literally made it so I cannot enjoy a nice TV ever again. I will have to live with cheap TV's so when they break I can just replace them. BUYER BEWARE!
Summary: This is a fantastic TV with a lot of positives, but most (if not all) seem to have the dreaded green blob/tint/tinge issue. This is basically a screen discoloration that can make bright content look greenish. Think of it as a green uniformity issue. Panasonic seems to claim that it is within spec, and so far there is no fix (although rumors of one persist). The severity of the problem can be mild or very very bad.
Summary: Do not buy this unit as it has the very well documented fluctuating brightness issue. First Panasonic denied (apparently still does to some markets), then issue a fix but refuse to make it simple. It would seem all it takes is some files on an SD card but instead they will insist to send a tech with new A-Board. So if you are on assignment outside the US, then you are royally screwed. BY the time I come back, the unit will be obsolete.
Summary: The TV is great! This is my 2nd Panasonic plasma. Better picture than any other plasma TV maker. BUT, nowhere in my research did I see that the very expensive 3D glasses will only work 10.5' away from the front of the screen. I bought the 3D kit with 2 sets of glasses and avatar blu-ray. One set will work about 12' away, the other set will only work about 11' away. The 3D is great, but I'm not rearranging the furniture to watch in 3D. Hence my low overall rating.