Summary: Thirteen months after purchasing this television and just one month after the waranty expired, the television just died. It will not cost me $600 to have the TV repaired, but nobody knows when that will happen because the part is on backorder from Panasonic, which just tells me other people are having the same problem.
Summary: Absolutely do not buy this TV! I bought mine at Best Buy in November 2011 because they had a sale price which was hard to beat. 13 months later in December 2012 a 6 inch black horizontal line appeared intermittently across the screen. Then in January 2013 we turn the TV on, the screen flashed and then went black. Now it won't come on at all. We called Panasonic and they just referred us to some local TV repair place.
Summary: The picture stopped working a year and a month after I purchased the TV. The power light indicator blinked 7 time indicating a failed SC board. Panasonic Customer service said they would not fix the TV because it was a month over the warranty period. Google "7 blinks of death" to see how often this manufacturer defect occurs. Don't waste your money on a Panasonic TV - it will only work for a year.
Summary: I bought it less than a year ago. Just got the "seven blinking lights of death". Turns out the circuit boards died. Known issue with these TVs. It's been 2 weeks and now I find out the parts are back ordered for another 3 weeks. That is 5 weeks. When I called Panasonic back I just got "I'm sorry there is nothing I can do about it". How about even trying to appease me in some way. Never buy another Panasonic product.
Lemon Panasonic Plasma with no help from Panasonic
Cathy Weinger, Amazon
6 January 2013
Summary: This item replaced a still functioning nine year-old plasma that had never failed. The Panasonic TV went totally dead after we had it about 10 months. Panasonic sent out a tech from a local repair shop. He did no diagnostic testing but replaced one circuit board. When that did not work, he repeated with another circuit board. By the time he replaced the third board, the TV came to life. That solution lasted about three months. Unfortunately, we were out of warranty.
Summary: This TV just crapped out on me. 2 months of use and the little red light on the lower panel is blinking 7 times in series. Not good. The repairman was here today, removed the back cover and started doing his thing. He ended up calling Panasonic for support because he could not determine the cause of the failure. End result is that my TV is being hauled away to a repair shop a week and a half before the Superbowl.
Summary: I purchased this television set in May 2011. Shortly after my purchase I noticed fluctuating brightness issues with the television. At first, this appeared to be isolated to one network so I figured it was an issue with the broadcast. Over time (and beyond the 30 day return window), I began to realize the issue was pervasive and appeared to be an issue with the television itself rather than the broadcast.
Summary: The worst service ever. I'm so angry with Panasonic. I have been dealing with the same issue or over one year with no resolution. The other day i was on the phone for 1:56 min only to repeat myself for the 15th time. My case has been elevated but no one calls me back to discuss as they promise. In order to reach someone it is a min 45min wait and then they keep telling me a manager will call back.
If you are considering any Panasonic product you MUST read this
10 December 2011
Summary: BOTTOM LINE, the only way we consumers are going to protect ourselves, is if we Stand up to companies like Panasonic, who have shown complete apathy, when it comes to their consumer's problems with their products. I've read the reviews on Panasonic's web-site and they are mostly 5 star glowing reviews; I find it interesting, that my review on their site, hasn't shown up to date.I have owned and purchased HDTV's/equipment over the last 5 years; I still own those products...
Summary: Picture is excellent. Takes a while due to so many available settings. That's a good thing. The following is the only setting that could be better. It's the Black Level. Options are Light and Dark. Something in the middle should be added. Adjusting Brightness and Contrast would take less time. Don't really care about the sound since it's connected to a high end audio system. Magnepan speakers, Velodyne subwoofer etc.