Summary: Panasonic TVs have a life span one day past the warranty -- and Panasonic will not stand by any manufacture defects, even if they tell you they will. Forget about calling the support center for Panasonic help -- they are a huge waste of time. They will tell you anything you want to hear just to get you off the phone and not log anything you say -- that way they can say you never called them or they never said anything. STAY AWAY FROM ANYTHING PANASONIC!!!!
Summary: I purchased this TV Jan 2008, for $1500. It has not given me any problems until now, Oct 09. I turned the set on and nothing happened except the red light on the power button is blinking 7 times and then paused then started again until I unplugged it. Very annoying and aggravating. I love TV and now will have to be without one for awhile. I called Panasonic, waited almost 30 minutes, they are sending a repair person out in afew days.
Summary: What is there to say? This TV works great. I've had it over a year now and it has performed perfectly. The HD image is incredible and the blacks are nice and true. The anti-glare screen works great. I've accidentally left a static image on it overnight with no image burn-in. It does suck up the juice and run a bit hot, but nothing that is an issue in any way. All in all, I love this TV.
Panasonic goes above and beyond the expected for out of warranty
G. Sibbald "Lacking TV", Amazon
13 June 2009
Summary: I bought a TH42PZ77U and had a power surge that knocked out the power supply about 3 months after the warranty expired. As this component was under designed Panasonic sent someone out to repair it and upgrade the TV. FREE of charge? Even after the warranty expired. I will always buy Panasonic first.
Summary: Like several others have already mentioned, we were extremely pleased with this TV until it refused to turn on 6 weeks after the 1 year warranty expired. After TWO weeks, the servicing subcontractor came with a new part. It's basically the brain for the TV. After several emails and phone calls, Panasonic said we did not have to pay. The servicer said this is a known problem with this TV and said he does a couple of repairs a week.
Summary: TH-42PZ77U, as of 12/2/08 have owned for 362 days. Now about every 30 seconds hear this loud case popping noise from the rear of the set, seems to have gotten worse in last month. Tech rep coming out next week, will be covered under 1 year warranty. See lots of this complaint on similar Panasonics on the web, some say to get it out of vivid mode and turn down the brightness, others say there is a special kit from Panasonic that has felt pads they install in the case...
Summary: Like a few of the other reviewers, we enjoyed this television for only a few months before it refused to turn on and displayed the dreaded blinking red light. Panasonic is going to send someone to our house in a few days. I wish that I didn't have to worry about how long this set will last.
Summary: I bought this TV from Sears with extended warranty . I loved it until couple months later, It went blank after I turned the power on . I called Sears and the tech came 5 times to fix and he finally couldn't fix it . The problem has been going on for two months now and the broken TV is still at my house ... Panasonic used to be a really good branch but not any more .
Summary: My wife and I are very pleased with this t.v. The unit fits beautifully in our family room, the footprint on the same cabinet our old t.v. was on. The sound is probably average judging from what they say about sound on other similar tv's. I decreased the treble to lessen the "sss" effect in some of the speech.
Got it at Sears because they had a horrible price!
Terry P. Rich, Amazon
28 March 2008
Summary: First of all let me say that this is a spectacular tv! I first wanted an lcd at first but when I saw the plasmas, they really caught my eye. After a lot of research I wanted the th-42pz700u but then saw it side by side with the th-42pz77u and was sold. The 77u didn't have the glare of the 700u thanks to it's anti-glare and anti-reflective surface. Plus the colors seemed richer in the 77u. So it went on sale at Fry's for $1199 and Sears had it for $1805.