Summary: I bought this TV in Nov, 2012. It broke five weeks after delivery. The TV shuts itself down during a movie and wouldn't turn back on. I went through the steps advised in the manual and those that were outlined over the phone by the Panasonic tech support staff. The TV was dead. I remain neutral on Panasonic tech support. The person I spoke with seemed to be reading from a script. All the technical questions I asked were not answered.