Fabulous picture is no good if it fails in three months
Douglas R. Strief, Amazon
4 June 2013
Summary: As an integrator who sells TV's, if I have to go back for service, I loose money. Recently sold a TCP65ST50 because of CNET's rave reviews. I liked the picture SO much, I bought one for my own home a month later. First one died at 3 months. Panasonic made me go back FIVE times before they replaced the Tv. My TV was a TCP65GT50. It lasted 2months before it died. Main board is now on back order because so many have failed.
Summary: I purchased the TC-P65GT50 set on August 11, 2012. After only 3 months of watching TV channels, I have station logos burned into the plasma display, CNN logo, and ticker rectangles at the bottom of the display. Tried the white sweeper function several times, but no avail. Called Panasonic customer support but they simply stated it is not covered by warranty, and were thoroughly uninterested. I cannot recommend Panasonic plasma TVs.
Summary: UPDATE: November 20, 2012 After filing a complaint with the Better Business Bureau, and a couple of weeks of "back-and-forth" with Panasonic, I was able to get a replacement display. In reference to the customer service; once you get past the standard call center it improves significantly. Hopefully, this new set will not have the same issue. I will update this review further whether or not the problem manifests itself again.