Summary: I would strongly advise NOT to purchase this HDTV, or probably any Panasonic plasma for that matter. I bought it because it was highly rated on Consumer Reports. I did everything you are supposed to do with a Plasma - broke it in initially by running the slides, never kept the screen paused for an excessive amount of time, etc. After owning the HDTV for about 6 months, I was working from home one day with MSNBC on in the background.
Summary: I ordered this TV from Amazon in July of last year and was pretty pleased.. until it just wouldn't turn on one day. After a quick googling I discovered that this was a common problem with these TVs and so I put in a ticket for a technician to come check it out. The TV was (and still is) under manufacturer warranty and also covered by the additional 4 year Square Trade warranty I purchased, so I wasn't worried. I was wrong.
Pros: Excellent, probably unmatched picture Easy to adjust, but good out of the box Very nice on the wall, good design
Cons: Quality is suspect Panasonic customer service is terrible Panasonic network of warranty centers is poor in my area I noticed alot of image retention in the short time it worked (always fixable, nothing burned in)
Summary: Looking forward to football season, I purchased a new TCP55ST50 on October 10, 2012 (after waiting over a month for anyone to have the 60 inch in stock). Upon hooking up my new TCP55ST50, I discovered the HDMI plug #1 did not work, and the HDMI plugs #2 and #3 only worked intermittently. This meant I paid for a high definition tv, and the high def did not work. I contacted Panasonic and they said a local authorized Panasonic repair shop would contact me directly.
TV Died After Only 6 Months of Use. Avoid Panasonic at All Costs!!!
Brent Madden, Amazon
22 November 2012
Summary: OK, here's the story in a nutshell. I bought a P55ST50 55" plasma TV from Amazon on 4/21. It arrived on 4/28 and everything was fine from that point until 2 weeks ago. On 11/7 I was sitting there just watching a basketball game and suddenly the TV clicked off and the red power light repeatedly started blinking 3 times. It would not turn back on with either the remote or the physical power button on the TV.
Started out great. Went bad after less than a year.
9 March 2012
Summary: I Returned 6 led tv's over the past 3 months. All had problems with the picture. I finally decided to try Plasma and boy I'm glad I did. No backlight bleeding, blooming or screen uniformity issues. Panny makes a great set with extremely deep blacks and a wealth of picture settings. The web options and apps are easy to navigate.