Summary: Very poor customer service. Had 2 different authorized service techs from Mitsubishi come to my house to fix a buzzing noise from Mitsubishi speakers. They recognize its a design flaw....you can put your hand on their plastic speaker grille to stop the buzzing noise.
Electronic Expo + Mitsubishi = Customer Service Nightmare
R. Debelen, Amazon
6 September 2009
Summary: My TV came but it only worked for 30 minutes then the picture went out. I must have gotten a lemon. Unfortunately, when I contacted the seller, all they can do for me is to give me the phone number for Mitsubishi. I'm returning the TV and see if I can get something else beside Mitbusishi.
Summary: I have a WD52528 which is basiclly the same set. In two years I had the Store, where I bought it and in warranty, replace the light engin and mirror. Less than another year I replace the lamp, that one was my cost.
Summary: Service guy came today for 3rd time in a year. First comment was : Nothing but trouble with these Mitsubishi TV's. Chassis is off again for repair. 7 to 10 days without set again. Have a Vizio and LG in bedrooms. Working great and great picture.
Summary: THIS IS BY FAR THE WORST TV I HAVE EVER BOUGHT YEA IT MAY LOOK GREAT BUT I HAD IT NOT EVER A YEAR AND A HALF AND HAD TO REPLACE THE BULB AND IT WANT TO KEEP SHUTTING OFF ALL ON ITS OWN AND EVERYTHING SPEND YOUR HARD EARNED MONEY ON A LCD OR PLASMA YOU WILL SPEND MORE IN THE LONG RUN FOR THIS PIECE...
Summary: I bought this TV a few years ago from a store here in S. FLA. It has been nothing but trouble since. I have paid over $700 in new replacement bulbs and service for the TV and it still doesn't work properly. Mitsubishi customer service is a joke and they are worse than incompetent.