Summary: Update! Mitsubishi replaced the part as long as we paid $200 for the installation by a certified tech. After this I'm going led. Tv Was beautiful for a few years but now white dots are popping up as if they are big dead pixels. I went with DLP projection because I didn't want to deal with this on lcd... To my shock I end up dealing with it anyway. I hear this is what happens when the mirrors get stuck.
Summary: This TV was extremely light weight had great input components and is a really great size for a big room, however, the picture quality was absolutely TERRIBLE!!!!!! The view was grainy and distorted (which I know can seem normal for such a large projection but this was out of hand). We returned the item immediately. Although it is a great price, there is an obvious reason for that.... it's terrible to watch.
Summary: I've never had such a complicated experience with Customer Service. My TV came with a busted remote control sensor. This is critical because the TV will not shift into 3D mode (why I bought the TV) without the remote. Customer service at Mitsubishi insisted on sending me a new remote control to verify the problem. It took a full six weeks (they said, sorry, it's backordered) for the remote to arrive.