Summary: television broke after one year of use. Was never offered a warranty or an extended warranty. This company does not offer a warranty past one year. I paid almost $1400 for this television, I would have got an extended warranty if offered one. The television was nice whileit lasted, but VANN's Inc is a bad company to work with. I tried to be friendly and the staff was very rude, I don't think they realize I help pay some of their salary.
A good TV, but a TV w/o sound should not be shipped from the factory, failed 4-15-2014
2 February 2011
Summary: +++++++++++++++++++++++++++++++++ Update 6-17-2014 The TV failed April 15, 2014. I woke up that morning and found that the TV was turned on, LG logo appeared, but no picture and sound. As I could see logo, so back-light was OK. I have a service manual and necessary test equipment, so I poked around. All voltages from the power supply were correct per the spec. I checked outputs and waveforms of all DC-DC converters on the mainboard, everything was OK.
Summary: I purchased it online and when I received it I had problems with the picture quality. So I contacted LG customer service and they sent a technician. He said it needed to be replaced as the problem is the panel but because LG technical department insisted they decided to change the mother-board.