Summary: I purchased this particular TV from TigerDirect.com as it was on sale for 999.99. I decided to review here since I am a big Amazon shopper and usually come here to read reviews on products I buy here and elsewhere. After 2 1/2 months the TV suddenly flashed 3 times where colors faded in and out, then picture went black with a little edge lit light. Turned off the TV only turn it back on and have the same results a half dozen times.
Summary: So I have had this TV less than a year and the screen has gone out twice already. Then after the second repair now black lines appear through the screen. Still under one year and now 3 issues. Horrible. Poor product and I will never recommend an LG TV again.
Summary: This was a great TV until it broke.....and LG refused to honor the warranty in a timely manner (if at all). This TV broke (the picture went completely black) approximately three months after I purchased it. I contacted LG to report the problem and inquired about getting it either repaired or replaced per their warranty.
Summary: Bought TV in August. Had a great picture and good features. 3 months later, it suddenly died. Luckily I had the extended warranty so it was replaced with another brand new one in the box. Same great picture. 3 months later, it suddenly died. I have another LG (32in) in the bedroom. It is a couple of years old and works great. Stay away from this model.
Buyer Beware poor quality and lousy customer service from LG
Fawn Medesha, Amazon
1 January 2013
Summary: My TV broke within 98 days of buying it. The picture went out (the sound works) and when I called for service the provider told me he knew exactly what it was - the time code board and that there was 46 of these parts on backorder - sounds like a known issue. While I was on the phone with him, he called LG to see if they could give him a eta for the part and they could not tell him when the parts would be available.
What kind of 'Smart' TV does not play Amazon movies?
Dr. C. Ertem, Amazon
28 December 2012
Summary: I do not have cable, and bought it just for Netflix and Amazon. I assumed a so called 'Smart' TV would support Amazon video on demand. Not by LG's definition of 'Smart'. I just got off a chat session with LG and they say they do not include or offer the Amazon VOD on their TV's. Ridiculous. The Vizio was $400 cheaper and had both Netflix and Amazon. Am seriously considering returning the beast... Picture is nice and so is the 'phaser' remote control, though.
Summary: Bought LG 60" TV three weeks later lost picture. No problem as it was warranted. Called LG service. They referred to Mid Valley TV in Los Angeles, I am in Palm springs over 100 miles away. Mid Valley said they had to order a part, after eight days no part Mid Valley says LGs problem Lg says part should be there.
Summary: We purchased our LG 60" on 6/13/12. It worked great until 8/26/12. Then it died. Today is 10/12/12 and the repair man might be able to fix it today??? LIFE IS GOOD...but not with LG. Our next TV will be back to dependable Sony, Samsung, or Toshiba. When it worked it was of expected quality, but too costly for such poor customer service or satisfaction. Simply put, THEY ARE OFF OUR LIST!!! P.S. The repair failed. We will be without the TV for a least 2 more weeks.
Summary: I purchased this TV in December 2011, so the warranty is still valid until December 2012. It is August 2012 and the latest software update that LG pushed to the TV caused a four HDMI ports to stop functioning. The update was allowed to install per LG instructions on the screen to leave the TV turned on and connected to the Internet. After a message came up on the screen stating that the update was accomplished successfully all four HDMI ports failed to work.
Had to return TV. Lacked MLB.TV (advertised to include)
Nick R Owens, Amazon
24 April 2012
Summary: Despite advertising that this product has MLB.TV capability (see photos on Amazon website) it currently says "coming soon" when click on the app. We are two months into season so really hope they get it figured out. I gave LG 3 weeks to figure it out. But since still not working I am now returning the TV and purchasing another. Maybe better off waiting for the Google TVs to come out because I know that with Android system the MLB.TV app will have to work.