Does not update Adobe software - will not play streaming internet videos
9 September 2012
Summary: The product manual and the sales team did not disclose a major flaw with the "smart" internet feature on this TV. You will never be able to update the Adobe software. You are stuck with the version that they installed when the TV was built. Therefore, any websites that use Adobe - practically all sites with streaming video - will not play on this TV.
Summary: For the same $2600+ I could have purchased the Samsung highest rated. I chose the LG based on their alleged superior customer service. Ha! The flash drive was not in the box that is needed for the TV to get the internet including movies via NetFlix or Amazon. And because I did not know that was the problem within their thirty days arbitrary limit, they have done NOTHING for a year.
Google: 'LG TV Sound, No Picture' Before Buying This TV
5 March 2012
Summary: After reading all the gushing reviews here on Amazon and other online sources, we purchased a 55' LG5600 in late November, 2011. It stopped working March 5, 2012 (that's 3 months, if you're counting). One night it worked fine, by the next morning we could get sound, but no picture. A quick Google search on 'LG TV Sound, No Picture' revealed this is a known problem with LG sets. How well known? There is a class-action lawsuit against the company in New Jersey.
Summary: After much research, I decided to order this TV instead of the Toshiba 55TL515U 55-inch Natural 3D 1080p 240 Hz LED-LCD HDTV with Net TV, Black , which came in a close second. I replaced a still-working LC-42SB45U 42" 1080p 1920 x 1080 2000:1 LCD TV . I received the item right on time. The delivery person unboxed it, plugged it in, and verified that it powered on. That evening, I connected my devices to it without problem.
Summary: Received this package with the TV, but the four pairs of 3-D glasses were NOT included in the box. I sent Amazon an e-mail, expressing my displeasure, but have NOT gotten a response. It's been well over a week, when, in fact, they promised a response within 12 hours.......UNHAPPY!!!!!
Summary: After two days of use and multiple settings changes, the flashlights in the corners of the screen are just too much for me to take. I am returning this model for a more expensive Samsung. LG offered to come and fix the problem, but I do not want to fix a brand new $1300 investment. No thank you!
Smoke bellowed from my 5600 less than 60 days old. SO SAD!
14 January 2012
Summary: While the service from Amazon is amazing the customer service from LG left a lot to be desired. My 5600 was less than 60 days old and I come home to find my son watching TV and smoke is bellowing out form the back of the set. I immediately puled the plug as to not start a fire, but my whole house now smelled of burnt plastic. I called LG and they had a tech here the next day.
Summary: Bought this TV with high expecations upon reading good reviews at Amazon & CNET. Looks like the reviews are gamed these days. Here are the major headaches with this TV: 1) It does not support flash so the browser feature is useless without it 2) The YouTube App does NOT allow you to sign-in to your YouTube account so every time you have to search for a video which is very cumbersome with the magic motion remote. The pointing process becomes tedious very quickly.
Summary: Love the tv, except the sound. HATE Amazon. Made my purchase through them and got my brand spankin new tv. Checked packaging and it was in perfect condition. Unloaded the set and found a small chip in the border. Nothing that effects the unit itself but was very disappointed that it was there. Thought I'd notify Amazon and LG to make sure all bases were covered in case the chip for some reason turned into a crack.
Summary: Well, I did as much research as I could and decided to plunge on this TV. I saw all of the warnings of input lag, but I also saw all of the people who were able to get rid of it by changing the input to PC or Game and the video settings to Game as well. What everyone fails to mention, is the picture quality after you change the settings to this. Basically, you now have a simple LCD tv because Local Dimming and Vibrant color are totally removed by setting these up.