Summary: Since I purchased this product it had been discontinued, although I see Amazon is still selling them. I hope the comments included here are still useful and pray that the replacement unit does not present the difficulties I have experienced with my set. I shall monitor LG 55LA8600 reviews to see if there has been any improvement over its predecessor. The unit was delivered within 7 days of the order.
Summary: TV broke within 5 months of receiving from Amazon. Called LG who sent out a tech within 3 days. Tech indicated it needed a new main board and that was on back order for 10 days. Looking at these other reviews on Amazon I see a definite pattern of failure here. My best case is this TV will remain broken for at least 3 weeks...best case! LG customer care can't give me any specifics on when the the part will become available and when they can actually install it.
Died on Superbowl Sunday...3 weeks later and it is still not fixed!!!
JOHN POLIMENI, Amazon
20 February 2013
Summary: Purchased in May of 2012. On Super Bowl Sunday the TV starting making a humming noise and stopped working. Only picture is the “LG Life is Good” screen, Called that Sunday. Told a repairman would be at my house on Tuesday. On Monday the repairman called and said he was ordering the part (sight unseen). Part is “unavailable”. Had to wait 10 business days, still no part. Now, three weeks later, still no working TV.
Summary: Enjoyed my new tv for a total of two days before it shut off and would not turn on. Contacted Amazon and they are picking my paper weight for a full refund. Lots of features on this tv, but you need it to work for more than two days.
Summary: After doing many hours of review on LED tv's from spec sheets and expert reviews I ended up with this tv. The PROS: Beautiful looking set, easy to set up, super thin, got it for $1369, a considerably good price versus the competing brands I was looking at. The CONS: My first set was defective, the images were great but the tv was emittng a super loud static noise every time I turned it on and would last for 5 minutes, LG told me the unit was defective and to return it...
Summary: Update 10/07/2012: I used the online service request form more than a week ago and have not heard from LG in regards to setting up a service appointment. Why have the option on their site if they are not going to respond. I am on my second set after returning the 1st. The first had huge flashlight and ghosting issues. I returned it and hoped that the second set would be better. I receive the second set and this one has the exact same issue.
Summary: UPDATE 8/19/2012 - DO NOT BUY THIS TV!!! We finally got the advertised Skype app in the software upgrade, but after working for a few days, the TV is now non-functional. Although it clearly is getting power (LED lights flashing everywhere), the TV will not turn on or off...completely black screen and no response from the remote or control buttons. LG could not troubleshoot at all. Now I have to wait several days (and call the service company myself!) to get service.
Summary: I wish I could write a review but I still have not received the item. Manna Distribution (shipper) is an incompetent company. I arranged to have the item shipped which required a 4 hour window of being at home. I received a call the day of the delivery stating that the shipper did not have the item yet. At that time they could not even re-schedule. I was told I would get a call back which never happened.
Summary: This has been a 2-month journey which has led me conclude that LG is all looks and crappy quality. Thus far I've gone through 1 LG LM7600 and 2 LG LM8600. I originally upgraded to the LM8600 model because I thought it would alleviate some of the rebooting issues that I was experiencing with the 7600. This is the basic issue, after around 2-3 hours of use, the TV will reboot showing the LG start-up screen.
Summary: I ordered this TV (55LM8600) after years of purchasing and trusting the LG brand, as replacement for an older 47-in non-3D LG LCD TV. While the delivery and appearance are top notch, this new TV either freezes or restarts every 10-15 minutes. When I first experienced the issue I contacted LG and they tried to troubleshoot over the phone, verified it was not a network/power/signal issue and a technician was dispatched for confirmation.