Summary: I bought an LG 50PS60 50-Inch 1080p Plasma HDTV from World Wide Stereo a little over a year ago. I've had lots of problems with the set starting with a red pixel and loss of sound (the problems started about 6 months ago). I was put in touch with RATV to honor my one year warranty and replace parts. They were responsive at first but brought a defective part and they didn't fix the sound problem.
I'll never buy another LG ANYTHING. One start is too many.
Robert Teixeira, Amazon
6 April 2010
Summary: I purchased this TV in August 2009. The picture never looked perfect, but it was my first HDTV and I wasn't sure what it should look like. Steadily, the picture degraded. Now, the picture is absolutely terrible. To compare the picture, change the input to Antenna, except don't actually connect an antenna. So I called the company to service the TV on December 18, 2009. They got someone there "between 8a and 5p" in mid January.
Summary: I did a LOT of research and I firmly believe this is the best screen for the price point at this time, however when it arrived (after 7 days) the screen was smashed to pieces. The delivery guys tried to get me to sign as soon as they carried it into the apartment and seemed very shocked (and annoyed) that I wanted to open to check the screen, and it's very lucky that I did.