Summary: I purchased this TV in July 2011. The main panel just died (less than 2 years). I called LG, they said it is out of warranty, so I paid a repairman $95 to come look at it. The quote to fix it was $996, more than the cost to buy a new one. I contacted LG again, and they do not return my calls or emails. This is my first LG product and also my last. Now, less than 2 years later, I have to buy a new TV. AVOID LG!!!!! THEY DO NOT STAND BEHIND THEIR PRODUCTS!!!!!
Summary: I purshed this t.v feb. 6 2012 worked great until know pitcher went crazey half screen dark other have fine. called amazon and pauls t.v nothing they can do so called lg electronics big bunch of bull-shit got a run around about receipt. had a tech out two-weeks ago and he said waiting on a part today the 12th of september again no show need receipt e-mailed again another round around said we be out tomarrow if this does not happen legal action.
DONT BUY THIS TV. TV broke within 4 months of purchase and poor customer service
30 December 2011
Summary: It is going to be 30 days. Still no response and no concrete proper reply from LG. LG said "It is our discreation to take this matter into consideration because any failure will be taken for consideration after 30 days only and replacement or repair of the part is under the discretion of LG because it is only repair warranty" I would have taken this sort of condescending reply for a dollar worth product not for 1300$ worth TV.