Summary: The picture went black after just 14 months ... of course, the warranty is just 12 months. Disappointing that an LG product was built just long enough to get through the warranty period. HOWEVER, I contacted LG and they were awesome. They extended my warranty for parts and labor and fixed the problem. Their repair person was top-notch.
Summary: I ordered a new tv but the one we've received was definitely not new. It was missing one of the screws on the side and thus had a gap between the screen and the body of the tv. Not only is the tv in bad condition, it was also missing a stand body for the assembly. The box for this has been opened before we've received it because the bottom of the box was open and the styrofoam protecting the tv was missing for the top part. The styrofoam was all broken inside as well.