Summary: I bought this TV on sale Nov 23, 2012. It was covered by a 1 year warranty. The darn them broke at 13 months! What a crappily manufactured product. The screen goes black, but the sound still works. It happens on cable or DVD. If you turn the TV off and back on again the picture will come back, but the same problem happens again after 5-45 minutes. I will never buy an LG product again.
Summary: I could not have been more disappointed with this TV. Essentially the software, which drives all of the killer features of this TV, are horrible.d On a new TV you have to not only run through multiple updates, but also suffer through horrible user interfaces. It is hard to control the cursor, it is hard to install new apps, and it is hard to do pretty much anything. On some screens even the English isn't translated correctly.
Summary: I'll echo some of the other poor reviews about this tv. I have experienced several intermittent picture problems, ranging from odd shadows to losing the picture completely on occasion. I've been working with LG for the last seven weeks as the unit is still under warranty. A repairman has responded twice but still cannot diagnose/fix the problem. LG refuses to replace or refund.
Summary: We purchased this "Smart TV" in November 2012 at HHGregg and within 4 months the picture stopped appearing but audio continued. We called LG and they had local repair person come and replace a board. Same problem reoccurred within a month. Second board was replaced and before the guy had gotten back to his shop the same problem happened again! I've been given the run around by off-shore call center customer support numerous timeS.
Summary: Bought LG 60" TV three weeks later lost picture. No problem as it was warranted. Called LG service. They referred to Mid Valley TV in Los Angeles, I am in Palm springs over 100 miles away. Mid Valley said they had to order a part, after eight days no part Mid Valley says LGs problem Lg says part should be there.