Summary: I have had this printer now for over a year and its the best printer I have EVER owned. The quality is great for what I need and the toners seem to last forever! Very happy with my Dell 1320C.
Summary: straight out of the box the print quality was faded. a quick look online and it looks like this is not a fixable problem, or something that can be fixed if I buy a new PHP unit for about $100. My husband won this brand new in a contest, and my office paid him $50 for it. After time spent installing, etcetera, not even worth that.