Summary: I bought this tablet for my son for his 7th birthday. He got to play with it 5 times before it turned off and would not turn back on. I thought the company was great at first because they took it back, fixed it and sent it back within a week. My son used it for another 3 days before it did the same thing. I called, when I finally got someone to answer me they said they would send a new charger because it doesn't fully charge via the computer.
Summary: This is a product I like and enjoy so I've made gifts to others and recommend to friends. My only down point with this item is the battery life which is not that long of a time, only about five to six hours at most.
Summary: it is the worst company and tablet on the market there customer service is terrible the tablet stopped working they charged me 29.99 and said they would replace it with a new one . they sent me a refurbished on with some ones personal pictures and info left on it then they said it was never said that it would be new after 3 replacements im fed up and im out the money 186.99 for junk
Summary: Very unhappy with this Company, purchased this for our Grandson in 2011 and it did not work. My son and I made countless phone calls to them and they never would answer their phones. I have reported them to the better business bureau. It took waiting until the device ran out of warranty and our Square Trade warranty kicked in. Square trade discovered the device to be faulty and they are sending us a check for the full amount to compensate us.
Summary: Initially liked this small tablet. Worked fine for about 6 months. After that several issues ensued. Battery would not charge properly,freeze ups ,and the charger would not work. As manufacturer explained to me that this model will be ,and was discontinued, they would not support repairs,beyond initial warranty. I could not recommend anyone buying this tablet.or any future tablet by Velocity . Shoddy workmanship should never be rewarded.