Summary: I would not recommend purchasing this. The connector for the battery cord broke and HP does not respond to my inquiries about fixing it. I have seen that others have had the same problem and since you can't purchase the part, you have to pay $150 to get it fixed. I will never purchase anything HP makes again.
Excerpt: I rated this one star as you can't rate it garbage.I ordered this as a surprise and of course because of that, shipping was delayed. It came packaged well, but, that's about the only positve thing I can say about it.While it was a refurbished unit, I've ordered and have had no issues in the past. This unit is heavy and awkward. The headphone jack is NOT a standard size, and caused my Square swiper to come apart.
Summary: Having been through several tablets in a single year, I purchased this tablet, hoping to end the trend of bad luck. Initially, everything worked great. Connecting to T-Mobile and establishing a connection to the Internet seemed simple. The 4G service worked seemlessly and efficiently, and I never experienced any difficulty connecting to WiFi when needed. However, after about 3 months, I noticed that the tablet was stuggling to hold a charge.
Summary: Camera quality sucks and sometimes the back camera is really dark, the microphone sometimes just buzzes, and it disconnects from the WiFi at least once a day. I have to restart it every day and the restart takes 5 minutes. And if you have it charging, you have to click the button once until the battery pops up then hold it for 20 minutes for the HP logo to show up then another 20 for it to actually turn on. Never had problems like this with the Kindle Fire.
for all of the bad reviews. This has happened to may many people
10 October 2014
Summary: I bought one for christmas for my son. It was genty used and charged but the charging port broke after 3 months. Hp knows this is a weakness in all of their slate tablets. Search on the internet. for all of the bad reviews. This has happened to may many people. They offer a replacement port for 55 usd. ridiculous. and they continue to sell this junk. I bought a dell venue 7 for my other son and it works perfectly.
Summary: This was the most DISAPPOINTING electronic purchase I have ever made! In less than a year's time, it was returned to the manufacturer 3 times....always for the same problem...once they replaced it with a "refurbished" tablet. CHARGING PORT was faulty and apparently they could not make a permanent repair. The inside continued to loosen and not accept the charger cord. SO dissapointed. I am not rough on my things nor am I careless. I enjoyed all the features.
Summary: This uses a micro usb charging port. It's ridiculous, that should be reserved for phones only. Two times it has stopped charging and HP was nice enough to take it back. They sent me a refurbished one when the first one quit charging and gave me a 3 month warranty for the second one. One week after the 3 month warranty it quit charging. It was a total waste of money.
Summary: This is an obsolete device, slow with poor build quality. I accidentally did a 1" scratch on the front glass which developed into an full top-to-bottom crack in two days(!). HP support refused to replace the digitiser. I have had 6 tablets so far from Acer and none used such cheap glass -- none cracked and I dropped some on the floor If you care for the T-Mo service buy it and be prepared to buy a T-Mo hotspot for the micro-SIP when your tablet expires.