Arrived with a broken color cover and then the screen ...
Shi H. Wilson, Amazon
12 September 2014
Summary: Arrived with a broken color cover and then the screen cracked from the normal touch of my two year old. May have been a defect in material. Seller although rude ended up being very accommodating with a total refund immediately.
Summary: Product arrived as promised and was exactly as depicted on site. This product exceeded our expectations. It is advanced enough for an experienced user and completely user friendly. My 3 year old grandson loved it and after using it I realized I needed a tablet of my own. I would (and have) suggest this product to a friend for their kids Will happily purchase from this seller in the future.
Summary: I got this for my son's 7th birthday. It worked for two days and wouldn't power back on. I contacted ematic's "customer service" only for them to give me a lame excuse and how much they are going to charge me to fix it. The tech was rude and didn't speak English well enough to understand what the heck he was talking about. DO NOT BUY THIS!!!!! Screw ematic I'll take my money somewhere else.
Summary: I bought this tab for my 5 yrs daughter. when I received the package and got the box our of the packing box I noticed that the seal wasn't intact. it looks like it was previously opened before it's been shipped. I opened the box and charged the unit. after it was charged I switched it on to start checking it, after sometime the screen started flickering and many windows opened at the same time with touching the screen. I could hardly stop it.
Summary: The product broke after one day. It had a dead android, system reboot wouldn't work, and two of the keys were sticky. Their customer service is the worst I have ever encountered in my life. If you buy this product, pray you will not need to use their service. I submitted my original request on 12/29. I was asked to submit information, which I did by 1/1.
Disappointed...very disappointed in product and company
Salvador Fernandez, Amazon
30 January 2014
Summary: Looked and worked fine until we discovered that it didn't charge via the usb connection to PC/Mac. Got the RMA, sent it back, and it was returned the same way, still doesn't work. Only saving grace is that the power adapter still works. On top of all this there is no way to get the manufacturer on the phone. I'd caution anyone else considering a similar product to do more homework and consider the company as much as the product.