Summary: Although this Nook was a refurbished unit, one would never guess it. It performs as a new and unused device. It has everything loaded in it and was fairly easy to set up. B&N store folks are willing and able to help if need be.
Summary: I bought this refurb for under $100 and so glad I did! I tried the Samsung Galaxy Tab 2 (expensive and glitchy), the Lenvovo Idea Tab (poor performance) before I settled on the Nook. After using tablets at both high and low-end price points I figured I had nothing to lose--and was pleasantly surprised by the Nook's capabilities! On the Nook I can read BN or Kindle books, play Scrabble from the Android store, and watch Netflix.
Summary: Great size, great interface. If you are a power user on the web it can be slow with sites with heavy graphic content, but for reading and the most common web uses it's great. Love it. I am reading constantly now, and I really like to ability to highlight and annotate. Also works flawlessly as a kindle if you download the android app, so you can access both bookstores. Love it.
Summary: Had some initial problems, sound output was so low that I could not hear it. Tech support said to de-register it and reboot. That cured that problem. Then WIFI would disconnect without any apparent cause. Called tech support 3 times, they were helpful and courteous, but we could not solve that problem. Finally tech support asked me if I had inserted a miniSD card, I had. They told me to check to see if that it was corrupted, it was.
Summary: I received the basic Nook as a Christmas gift. Never really wanted a reader or tablet. I'm an old-fashioned book kinda gal. But, when my daughter and I decided to make a trip to Spain, I returned the Nook reader and decided to upgrade to the HD so that I could travel with a tablet that would enable me to check email, surf the web, and read books and magazines. I'm just learning to use it but so far I think I'm really going to enjoy having this tablet.