Summary: I actually love the tablet considering I had a lot of power issues after about 3 months. I finally sent in tablet for repair on 10/3/13. The company tells you how to pack the item...with 3 inches of bubble wrap and place in a box but not the original box it comes in. You are responsible for shipping fees. After ASUS received the tablet, it doesn't update in the computer for 72 hours.
Summary: I recently bought this tablet for my wife to replace her 7" tablet. Everything was working well until she noticed the power button wasn't working all the time. I called Asus to get a RMA number and shipped it out to them. It has been 3 weeks with no update so I called them. They stated that there was physical damage to it and they would offer me a quote to fix it. There was NO physical damage to it at all. It was in perfect shape.
Summary: I fell in love with this tablet when i received it. i bought it for my husband and it worked remarkably for TWO MONTHS then went dead and just would not turn on. This is very disappointing as NOBODY WANTS A TABLET THAT ONLY WORKS FOR TWO MONTHS. My husband is not a guy who does much on pc's so he mainly used it to surf the net, skype and watch movies, Great concept in the design and pre-loaded apps but it just is not built well.
Summary: I got this tablet on Saturday. It was working fine. Overall quality of product was not something exciting but it was ok for the price. But next day Sunday tablet didn't start. i was not able to switch it on. I returned item.
Summary: This tablet was just as seen in picture and it's light weight and looks really good, unfortunately i had to return it one time because the touch screen wasn't working properly and i had to press the icons very hard for it to respond. I guess i was just unlucky to get one of the faulty ones.
Summary: Been wanting to try an android device, just to see what all the fuss is about. The ASUS MeMo Pad Smart 10.1 seemed like a good starting point at a good price and I read enough reviews here and watched enough on Youtube about it to give it a try. After a scant few weeks of light to moderate use, my MeMo began locking up then overheating to the point it was too hot to hold.
Great tablet, if and when it works. Awful Customer Service.
Martin Shoman, Amazon
13 August 2013
Summary: I purchased this tablet (unfortunately, not from Amazon) 6 weeks ago. It would be a great tablet if it wasn't for the terrible QA of Asus. It has been at Asus repair for 4+ weeks of the 6 I own it. Originally, it would not charge properly and no computer or OS would recognize it when plugged into the USB port. First go-round they replaced the mother board and sent it back to me. The second go-round they are replacing the motherboard again (suspicious?
Summary: I don't generally write reviews unless I really love a product or have an especially poor experience with the manufacturer. Unfortunately this review is the latter. I purchased the MeMo Pad 10 at walmart.com with a protection plan. When I received the tablet it had a small mark near the corner of the screen new out of the box. This mark began to travel several days later and I realized it was a crack.